eBay

rsbmwpower · ‎07-24-2021

I listed an aircraft tug as local pickup only. The buyer is in Washington state and I am in Alabama. He said local pickup means he can have shipping service pickup and I am responsible to facilitate by putting item on pallet and working with shipper. When I would not do that he threatened me with a scathing review. When I refunded his money he indeed left me with a scathing review. I asked eBay to remove review. They responded saying they studied this closely but could not remove review.
They don’t allow me to leave feedback on him.
It makes me want to forget dealing with eBay. Is there anything I can do?

rsbmwpower · ‎07-25-2021

I want to thank everyone. I contacted eBay through private message on Facebook. I told them this person basically is extorting me and eBay is taking part in this extortion by allowing negative feedback under this circumstance. They agreed I did nothing wrong and negative feedback will be removed.
Thanks again

gosimus · ‎07-25-2021

@rsbmwpower

< I asked eBay to remove review. They responded saying they ... could not remove review. >

If the neg was on the account you started this thread with, then somebody has removed it. I hope it was this account, and you took fab_finds advice to keep trying and you finally did find somebody who wasn't a dummy.

*madison · ‎07-25-2021

The neg was left on the account the op posted with, I saw it yesterday, and it's been removed.

warrior695a · ‎08-18-2021

The chat service and eBay for Business on Facebook don't work on removing negative feedback. eBay does not have any telephone service either, so you can not talk to a live person.

Robert E.Swank

downunder-61 · ‎08-18-2021

@warrior695a wrote:
The chat service and eBay for Business on Facebook don't work on removing negative feedback. eBay does not have any telephone service either, so you can not talk to a live person.

Wrong, read the reply at message #16, that is exctly how the OP had this FB removed.

Wrong again - they have a Let us Call You facility and you indeed speak to a live person

Please don't give misinformation on these help boards

********************************************************************
I have been imported from Australia and this is my posting ID

warrior695a · ‎08-18-2021

I don't understand you @#16?, OP?, FB?

Robert E.Swank

warrior695a · ‎08-19-2021

I asked a question and nobody answered anything

Robert E.Swank

femmefan1946 · ‎12-07-2021

@north40sales

feedback that could potentially alert other sellers

Very small potential.

If the seller uses Fixed Price, like 85% of transactions, or a Buy It Now on an auction, or has a last second sniper on an auction, she has no chance to vet the buyer's feedback.

Leaving only early Auction bidders and Best Offers for the seller to check.

The members who DO read feedback are future buyers -- and what will they think of retaliatory negs from a seller?
No matter who is right, the seller loses that future customer.

I'd rather see Feedback, which is soooooo 20th century, dropped entirely. The Resolution Centre exists for real problems. And Disputes have real results.

femmefan1946 · ‎12-07-2021

#16 is the post number. Yours is post #23 and #22 . This is probably #24.

OP is Original Poster.

FB is feedback.

For reference- NAD or SNAD is (Significantly) Not As Described, INR is Item Not Received, NARU is Not A Registered User, PP is Paypal.

Some of these are leftovers from jargon that is no longer used by eBay.

Like "cc" on a letter or email. It means "carbon copy" - a copy made by the typewriter for filing when a letter is sent.

north40sales · ‎12-08-2021

@femmefan1946 wrote:
@north40sales
feedback that could potentially alert other sellers
Very small potential.
If the seller uses Fixed Price, like 85% of transactions, or a Buy It Now on an auction, or has a last second sniper on an auction, she has no chance to vet the buyer's feedback.
Leaving only early Auction bidders and Best Offers for the seller to check.

The members who DO read feedback are future buyers -- and what will they think of retaliatory negs from a seller?
No matter who is right, the seller loses that future customer.

I'd rather see Feedback, which is soooooo 20th century, dropped entirely. The Resolution Centre exists for real problems. And Disputes have real results.

If eBay had a feedback system that allowed buyers and sellers to post either positive or negative FB like other platforms, it certainly would be useful. Right now the eBay FB process is completely worthless in my opinion.

pburn · ‎12-08-2021

@north40sales wrote:
If eBay had a feedback system that allowed buyers and sellers to post either positive or negative FB like other platforms, it certainly would be useful. Right now the eBay FB process is completely worthless in my opinion.

I'd be interested in which platforms allow buyers and sellers to post positive and negative feedback. I'd like to take a look at their approach.

---GENERAL COMMENT---

I look at a seller's feedback every single time I consider making a purchase. I check their feedback received as a seller and their feedback left for others. I find it to have great worth for me as a buyer--to the point where I would no longer shop on eBay if they eliminated it.