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Need someone to call me about several problems.

Need someone to call me about several problems.

Message 1 of 9
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8 REPLIES 8

Re: Need someone to call me about several problems.

No one here can call you. EBay is not here. We are buyers and sellers.

You can post your problems here for experienced members to assist.

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Message 2 of 9
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Re: Need someone to call me about several problems.

This is a member to member Board, although many of the posters have decades of experience selling on eBay-- particularly those "mentors".

You may not get the answers you want, but you will get the answers you need.

 

If you prefer to contact an eBay employee, you will have to start with those assigned to social media.

The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://www.facebook.com/ebay— Message button in upper right on landing page.
#204760888466
https://www.instagram.com/ebayforsellers/

 

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.




The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.

 

If your problems are related one post either here or to the above addresses will do.

Just write them out carefully, proofread, and try to remove your emotional responses.

 

This exercise may also clarify the problems in your own mind.

 

If all the problems are different, make multiple posts to keep each one clear for those responding.


 

Message 3 of 9
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Re: Need someone to call me about several problems.

Hi @countryantiques119 

We are fellow buyers and sellers like yourself. As a result, doubt anyone here can put you in touch with who you are looking for. 

However, if you can provide some details regarding your concern(s), someone may be able to help.

Message 4 of 9
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Re: Need someone to call me about several problems.


@countryantiques119 wrote:

Need someone to call me about several problems.


@countryantiques119 : This is an eBay Community group (of users); it is not a method for requesting callbacks.

 

The Subject line of your other post hints that you may be having problems scheduling listings; is that right? If you can give us more details, someone may be able to recommend a fix.

Message 5 of 9
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Re: Need someone to call me about several problems.

It's not a one size fits all.  Depends on your issue.  Could you tell us what the problems are?  We can often help.

 

If you want to " worm " your way into eBay this link will get you started.

https://www.ebay.com/help/call_us?type=ContactUs&topicId=4000

Message 6 of 9
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Re: Need someone to call me about several problems.

Good luck with that....

This is a public discussion board for buyers and sellers we don't call people. 
As others have pointed out you can post your issue here.

There are many experienced folks in this forum that can assist you with a plethora of issues. 
But you would need to come back and explain what the issue is you're having. 

Message 7 of 9
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Re: Need someone to call me about several problems.

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 8 of 9
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Re: Need someone to call me about several problems.


@countryantiques119 wrote:

Need someone to call me about several problems.


Roto-Rooter is a good place. Been around since 1935 YMMV

- Be careful of those who support Luigi.
Message 9 of 9
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