Need help.

[formula4all]

So my funds is been on hold since oct 16th and my account got permanently restricted on the 31st of oct. EBay asked to submit my bank info,ID and all orders is been marked as delivered we have practically submitted everything we could and follow what they want and yet don’t want to release our funds and say wait for 170 days.it seems to me this is a horrible time frame.And my account has no dispute going on.No cancellation either .been selling on eBay for almost 5yrs .i tried to appeal with my case in mercy for my funds to get release but EBay refuse it.anyone have advise?

[pastimpressions]

I am very sorry for your experience and am ill equipped to opine intelligently on any technical steps you might take to expedite the process of freeing up your funds. I might imagine that is extremely frustrating.

Upon reviewing some of your feedback, might I respectfully suggest a more measured approach to responding publicly to a valued customer and/or potential customer. Some of what I read cannot be helpful and would make any business organization less inclined to support you and more inclined to create distance.

Best of luck with your endeavors.

[albertabrightalberta]

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@formula4all wrote:

So my funds is been on hold since oct 16th and my account got permanently restricted on the 31st of oct. EBay asked to submit my bank info,ID and all orders is been marked as delivered we have practically submitted everything we could and follow what they want and yet don’t want to release our funds and say wait for 170 days.it seems to me this is a horrible time frame.And my account has no dispute going on.No cancellation either .been selling on eBay for almost 5yrs .i tried to appeal with my case in mercy for my funds to get release but EBay refuse it.anyone have advise?

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I'm guessing that ebay is concerned as to your source for all the baby formula you've sold. 

Because it's a high-theft item, they want to see your receipts. (In many stores, they don't even have formula on the sales floor. They keep it behind the courtesy booth to minimize theft.)

And to be honest, I'm glad ebay is doing that! 

[krazzykats]

Payments on hold | eBay

[formula4all]

This one still not resolve until now,those comments that we have was we received threats from buyer,during the formula shortage,due to eBay support was telling us to cancel order so our funds can be release ,we simply just followed the eBay support instructions on what we should do.Not only that angry customers that didn’t even order from us leave negative feedback.We even received a buyer from the cancel order saying they are going to pay us a visit because there order got cancel .and we reported this to eBay all they say is that block those buyers.

[formula4all]

We do have the inventory we even send to eBay our suppliers info and all the receipts/records we have .And EBay support have given us the not soo good advice to follow On canceling most of the orders they say so our funds can be release,we then follow what they say and we got punished of following the instructions 

[kensgiftshop]

I thought they had banned baby formula or limited who could sell it?

[krazzykats]

Products with eligibility requirements policy | eBay

Furthur down that page is a link you can request approval:

[buyselljack2016]

Not only that angry customers that didn’t even order from us leave negative feedback.

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I do not think that non-customers can leave feedback.

More to the story than that.

[tohu_3891]

They are just simply maggot thieves they did same to me I had 100% positive feedback not a single issue ever they gave me 7 different dates my money would be available if I complied with there **bleep**ed demands just to be meet with another review then they finally permanently restricted my account and told me 170 days which I guarantee the maggots won't pay then neither 671$ is what they owe me I'm waiting on attorney general now

[fashunu4eeuh]

@tohu_3891 It looks like you sold multiples of the same pricey “open box” power tool and for under-market prices. That pattern of repetitive sales can trigger internal alarms for the new consumer protection legislation that recently passed,

The law is called the INFORM Consumer Act and it imposes mandatory reviews on selling platforms like eBay to investigate certain high dollar sales or new high volume sellers. Venues must review such cases by law to crack down on possible questionable  sales. It can include  suspected stolen goods or counterfeits. This is not to say that you did anything nefarious. You may have just been unlucky to have been snagged in the dragnet.

If sellers can provide legitimate back-up documentation for their suppliers, along with invoices, bank statements, etc, then no harm no foul. But if the sellers cannot provide the proper support paperwork for their business dealings, such as proof of product procurement and the like, eBay and other selling platforms have no choice but to remove these sellers. It requires a lot of careful record-keeping on behalf of many sellers. Not all may have been able to provide adequate detailed administrations.

[tohu_3891]

I sold 1 multiple and if they don't like the price it sold for maybe they could make there auctions do better I sold my personal tools that I needed because I was short on cash and I got robbed by a scamming company that refuses to send my property back and refuses to pay the money they have held way past the "up to 30 days the user agreement says" wait till they rob you.. I found reciepts for all except the 2 things my son bought me for my birthday and they were submitted and they they stole my money anyway  I don't care that they don't want me to sell there I will never or buy but being robbed of money you were counting on to pay your mortgage by a billions of $s company so they can draw 5$ in interest should be a crime