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Need help with MC011 restriction

Hi,

I got a recent restriction for MC011 on eBay meaning I can’t buy sell or bid anything until my account gets unrestricted. I have had my eBay account for 7 years and due to the fact of too many listings in one month my account got restricted. I have gained only double digit eBay “karma” and reviews through buying and selling here and there. I bought a bunch of devices in bulk through Facebook marketplace and they are all unlocked phones with unlocked iCloud, unlocked activation, clean devices. All that have been listed have been shipped and delivered all with tracking numbers and happy customers. eBay is now asking for documentation that includes my Id, credit card statements, utility bill, and detailed receipts of the items that I listed on eBay that I purchased. I was able to provide my Id, statements, utility bill, but I am not able to upload receipts since I have purchased them with cash. Is there anything I can do? Customer service is no help and I have contacted them numerous times and they are not able to do anything besides tell me to wait. It says my funds can be on hold for 72 days which I don’t mind waiting if it will actually go through. But, is there a chance that I won’t get paid out at all and all my items that have been delivered have just gone to waste and my money is gone because I can’t provide receipts for the items I listed for sale? Please let me know if someone has gone through a similar situation or knows what other steps I can do. Any help is appreciated thank you.

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16 REPLIES 16

Need help with MC011 restriction

You should start your own question because this thread is inactive for almost a year.

 

I'm predicting you will need receipts  from an authorized distributor for those new cell phones you sold.

Message 16 of 17
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Need help with MC011 restriction

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

Message 17 of 17
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