Need help generating a return shipping label

[kath.layn]

I sold a pair of Prana pants and accidentally mailed off the wrong pair.  Buyer messaged me today about it, and he was right, my error.  So I immediately purchased another shipping label and mailed out the correct pants.  Now I need to send him a return label so he can return the other pants.  Not sure how to do this, as there was never a return request opened.  Ideas?

[wastingtime101]

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@chpgts wrote:

Hello,

If you purchase the original label thru Pirateship the return label is only  $.25?

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No, that's not correct @chpgts. Many postage providers offer the option of return labels. How it works:

When the original label is purchased through the venue, you can generate a return label. The return label comes with an additional fee (25 cents on pirateship). Why pay an additional fee?

- Because some buyers choose to not return anything. You're charged for the label and the extra 25 cent fee if and only if the label is used. With a regular label you pay upfront then have a certain amount of time to void the label if it's not used and wait weeks for a refund.

-You also get the convenience of the software automatically switching the ship from/to fields and not having to re-enter package weight, dimensions and service.

[kath.layn]

OP here again to let you all know the return of the Prana pants worked out great!  I messaged the buyer with a return shipping label attached.  The buyer mailed back the original pants as soon as she received the replacement pants, and all is perfect.  I gave her glowing feedback.  Most buyers and sellers are decent people.  

[wastingtime101]

Great news. Thanks for coming back to let us know what happened.