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My account vanished, eBay is no help.

Been dealing with this issue for over a month now. I have been selling on eBay for over 15 years, I recently moved to the nightmare of Managed Payments. I started to notice strange things, getting charged for shipping twice, funds not adding up right in my payouts, etc. I contacted eBay many times about this to no avail. Suddenly I was told my payouts are on hold and I have to verify my bank account again. PITA but I did it. Still a hold on my payouts a for a week. I contacted eBay every day with no one able to resolve. Suddenly I was not able to log in to my account. My credentials are saved in my browser so it's not like I was typing things in wrong. On the phone with eBay again and I'm being told my account can not be found and there is no account associated with my email address... WTH! I have has the same email with eBay since I first signed up. No one is can tell me what is happening, its like I'm a ghost. I have records of payouts, payments, emails, etc. from ebay that I have sent them, proving I'm not crazy and I did have an account. Nothing. On top of all that I had $1100 sitting in my payouts. This is insane. Has anyone dealt with this or have any advice? 

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My account vanished, eBay is no help.

Anonymous
Not applicable

This same thing has happened to me. Called EBay 3 times and they don’t have any records of me in their system. Well I’ve had an account since 1993 and 130 sells with feed back and also buys. Very depressed that EBay would do this to me or anyone. Someone should sue them. The account was in good standings and not suspended. Guess I have to start over with anew account.

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My account vanished, eBay is no help.

@Anonymous 

This thread is almost 2 years old and the OP never sold on this ID.  It might be a good idea to start your own thread, as this one will probably be closed by the moderators.  If you could tell us all the situation there are a lot of knowledgeable, hands-on, helpful people who can possibly help you. 

 

Hope things get resolved for you. 

Message 92 of 93
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My account vanished, eBay is no help.

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

Message 93 of 93
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