My First Neutral Feedback

[12345jamesstamps]

Got my first neutral feedback.

"Item was returned to sender by mistake"

And it's from a 'seller'...what the heck?

This buyer moved from San Diego, CA to El Paso, Tx during the purchase and didn't leave a forwarding address.

So it's my fault?

Buyer opened a claim way back...I had to backtrack and found out I gave a refund the minute he opened a claim on June 19th. What the heck? Feedback was on June 29th.

No emails from this buyer.

Not even an update on an address.

FEEDBACK revision is broken : buyer only has 10 days to respond to my revision request.

I thought it was 30 days...stupid me.

And this sale states : "Past 6 months".

[chevymontecarlo88]

Another one today that makes no sense. It has to be because of the new feedback roll out. Why would a seller leave a Neutral feedback and state it was not your fault? (return to sender by mistake)

[chapeau-noir]

My neuts have all been strange like that - either not reading the listing, changing their mind or whatever. eBay's pestering buyers to leave SOMETHING for feedback likely feeds into this.

[chevymontecarlo88]

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@chapeau-noir wrote:

My neuts have all been strange like that - either not reading the listing, changing their mind or whatever. eBay's pestering buyers to leave SOMETHING for feedback likely feeds into this.

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Maybe they felt pressed but on this one coming from a seller, seems a little off.

I do agree that pestering buyers to leave feedback can exacerbate the process.

[tobaccocardyahoo]

A neutral FB is not a reflection on the seller.

A negative FB is.

Far too many sellers are concerned when they get a neutral.

It does not affect the FB percentage.

It is rarely read by anyone.

I does not say you did anything wrong.

The problem is you are letting it upset you.