08-21-2016 01:48 AM
Yesterday I was trying to list things using a multi-variations. Two identical outfits, just different sizes. It wouldn't work - I kept getting an error message, it was extremely frustrating. I spoke to cs manager who agreed I was doing everything right and also couldn't figure out the problem. He thought it must be some sort of computer glitch. I just got a follow-up email from him and he advised they are looking into it and will get back to me when he knows more.
Wondering if anyone else experiencing a similar glitch/prioblem?
08-21-2016 04:32 AM
I had the same problem last week. If you are listing with new form try to go back to old form for that listing. I had help from CS to do that.
Unfortunately now I just have old form to list with. I guess CS could change it back for me- I'll get around to it sometime.
This is a known glitch to ebay
08-21-2016 08:29 AM
Thanks. But I gave up last night and just listed them separately. That's what ticks me off about ebay -- if you were having this problem last week then this guy I was speaking with, cs manager, should have known there is a glitch and how I can work around it. I even asked him more than once has anyone else called having the some problem. He said no. Clearly he didn't speak with you, but someone there did, they just have a very poor communications system in place.
10-19-2017 05:55 AM - edited 10-19-2017 05:56 AM
It wouldn't let me enter variations on an existing listing, even if I changed category. But it did let me do variations on a new listing.