Mobile vs PC: different item status displayed to buyers

[flyinhawaiiangirl]

I am watching 4 auctions, 1 ends tonight, and 3 on monday. The later 3, I knew I still had time, but don't really pay attention until the end. Was a hectic day yesterday, and I was up late, up early for work, not much sleep. 

On break, I check status of auctions. All four show ended on my phone. I even click on each one and it shows ended as well. So I think to myself, I got the days mixed up and missed out, but I KNOW they all didn't end the same day. One shows no bids at all, and ended. Wth?

Now, I'm home on the laptop, and all 4 are still active. I didn't get my days mixed up. Now I wonder how many buyers watching items see ended on their watch list on the phone, and never follow up on an actual computer. I know quite a few people who only use their phone for online anything, don't even own a computer. How many sales are sellers losing over this?

Has anyone experienced this?

[d-k_treasures]

Normally I would say switch to the classic site, but that hasn't worked now for a few weeks - but it should be fixed 'soon'.

The mobile site is worthless.

[flyinhawaiiangirl]

That may be true, but if it's all someone uses, then sellers are losing sales. Including me. You would think Ebay would care more if they're losing money as well.

[moelarrycurly3]

I'm in the same situation as you. It's very frustrating for mobile site users. I spoke with someone 4 days ago and got the runaround. The person was clueless and kept trying to tell me to use the classic site. Instead of telling me that something is wrong on their end they just don't know or care. The problem was elevated to next level. They should have just said that F*** You we don't care about you.

[flyinhawaiiangirl]

The online impulse buying generation is glued to their phones. I have shown people on my phone at work what a great deal I have gotten here, and they are amazed and have never checked out Ebay without more than passing interest.

Is it always the cheapest? No, but I can spot a drop shipper pretty easily which just sends me somewhere else to verify my suspicion. I usually will only do payment business at home, but so many younger people I work with don't even own a computer, they consider it what they carry in their pocket. Who's going to bid on an "ended" auction?

[omgitlightsup]

All mobile sites are worthless. eBay's is no exception. I avoid using it.

Web browsers on phones and computers used to be different, but now a typical smart phone is just as capable as a PC when it comes to rendering a web site. Most phones even allow you to connect a monitor and keyboard/mouse. Now that Flash is officially dead, the line between desktop and mobile is even more blurred.

I always petition site developers to drop the mobile version entirely, as it always entails removing some content and functionality from the page. Maybe if enough users do it, the nuisance of mobile site versions will eventually go away.

[flyinhawaiiangirl]

But see that's my point. People are going to trust their phone due to its capabilities. If the phone shows auction ended, who's going to actually do further investigation? How many of my auctions were passed over because this happened with a potential buyer?

As a buyer, yeah great, cheaper for me. As a seller, this really stinks to stumble across. I have used the mobile site for a very long time. It's only within the past year or so that I've started encountering errors out of nowhere.