06-28-2018 07:43 PM
I listed an item in which the buyer was to pay shipping. I mistakenly left old verbiage in the listing that said free shipping.
My listing has ended and buyer is confused.
How do I fix this?
06-28-2018 07:47 PM
You promised free shipping, you give them free shipping.
06-28-2018 07:49 PM
I get that. I’ve never had to adjust the price so I didn’t know how to do that post auction.
I figured it out. Thanks for the insight.
06-28-2018 07:59 PM
Good you figured out invoicing. In the future don't mention shipping in the description and you will avoid this issue. Shipping has its own place on the listing, it doesn't need to be mentioned in the description unless you're adding something specific like "signature required."
06-28-2018 08:03 PM
Oh, I see it was in your title. If people want to search for free ship items they will use the search filters provided, they won't type it in the search field. Keep your titles straightforward and relevant for better search placement. Looks like you did well selling all three items you listed. Congrats!
06-28-2018 08:05 PM
06-28-2018 09:21 PM