Missing Listing

[heirloomangel]

I had a particular bracelet listed that I redid the photos for. I just went to edit the photos, and the listing is gone!  The bracelet is not under Ended, Unsold, OR Active. It did not sell - it is right here in front of me. I tried searching by a key word that I KNOW I had in the title. I searched the active listings and my store. Nothing. 

Is anyone else having this issue? I am now going to go through my inventory to be sure everything else is there.  I don't want to have to do listings from scratch when I know darn well they were already done.

Thanks in advance.

[simply-the-best-for-you]

@heirloomangel  

Unsolds go away after 90 days.  Has it been 90 days? 

[monica-sells]

we have seen reports of up to a 24 hour delay in search results after you do a 'revise' or update on a listing....

it seems like it needs to be re-indexed......

[lotzofuniquegoodies · Accepted solution]

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@heirloomangel wrote:

I had a particular bracelet listed that I redid the photos for. I just went to edit the photos, and the listing is gone!  The bracelet is not under Ended, Unsold, OR Active. It did not sell - it is right here in front of me. I tried searching by a key word that I KNOW I had in the title. I searched the active listings and my store. Nothing. 

Is anyone else having this issue? I am now going to go through my inventory to be sure everything else is there.  I don't want to have to do listings from scratch when I know darn well they were already done.

Thanks in advance.

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When you create a listing (send to system), there can be a delay in it appearing but you still should get an email almost immediately advising you of your created listing. Used to get with all  listings etc but that went away with the delightful GTC. I always throw them in folder as a historical back up. At times you can access them fully. Other times you will get an error message if ebay thinks it's too late after the fact. I've accidentally found old listings of mine via google search that were still viewable 3 years after the fact. Luck of the draw.  (Buyers have also messaged to ask me if I had more inventory...they found the listing the same way...Google) . Just a thought for ya. Best of luck.

-Lotz

[heirloomangel]

Thank you, but this was an active listing.

[heirloomangel]

@monica-sells  I've experienced the delays. This was an active listing.

[heirloomangel]

Closing topic, as I ended up recreating the listing. Thank you!

[sandandtone]

I have been selling on eBay for over 22 years. Many times when I list an item "list until sold" I assume it will remain on eBay's selling platform until I have sold it. That apparently doesn't always happen. I just spot checked all my Nike polos and out of 11 that should be listed I have 6! Now I have to do inventory the roughly 220 items I have listed versus the roughly 375 that should be listed. It not only waste my time but means eBay is not making as much money. Whenever eBay tweeks or tries to change something for the better it apparently has wrinkle effects on sellers. Items that go missing are not in the unsold file. I have complained about this for years yet it keeps happening.

[ckimodog]

@sandandtone 

This is an old thread from 2022 and the OP selected their best answer, so it's doubtful they'll reply.

Always a good idea to open your own thread to get the help and advice you need for your specific issue. 

Happy Selling

[kh-stanley1]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.