Selling
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Resolved! Why would eBay send you to Facebook to resolve issues?

Why does eBay send people to Facebook page to solve their issues with eBay? I don’t sell on Facebook for too many reasons to list here. If I start, I doubt they would send me to eBay to solve my issues there.

Total Funds Not Adding Up Correctly - Ebay shorting payments?

I just checked my payments tab and it appears that Ebay is shorting my payments. Added up total payments in after fees and shipping and short almost half. Called Ebay CS and they confirmed that my payment appears short. Is this happening to anybody e...

Fake Knock-offs being sold as genuine

Why is Ebay allowing obvious fake merchandise to sold? Asian knockoff DCA1820 battery adapters are being sold as Dewalt. They have a picture of a Dewalt and are saying theirs are actual Dewalt when they are cheap imitations...Maybe I should talk to m...

User avatar by Adventurer
  • 1050 Views
  • 12 replies
  • 2 helpful

Shipping Company Disputes With Employees

Is anybody else experiencing any difficulties with shipping? Perhaps due to the holiday season and weather as well as union and worker disputes. Delays due to over-capacity. Too many packages at once that receive a delay in processing. I scheduled a ...

User avatar by Trailblazer
  • 346 Views
  • 15 replies
  • 0 helpful

Selling; 10% discount or negative FB

I’ve been selling some rope on eBay and have received a negative feedback. The rope is used and has been fairly consistent for quality. As I work through the spool the color does vary, there has been blue, orange, and yellow which the buyer received....

Combined Shipping Question

Most of my buyers buy one item or multiples of the same item. Very Occasionally someone puts multiple items from different listings in their cart and makes one payment for all. All good. My question is about the amount eBay charges the buyer for the ...

Free Shipping but only for the first 1 quantity

Hi, I have an eBay listing with multiple quantities of the same product. Currently my business policy charges £1.99 postage + an additional £1.59 for an additional quantity how can I offer free shipping and postage for only the first quantity (so if ...

User avatar by Explorer
  • 115 Views
  • 2 replies
  • 0 helpful

Dispute

Sold something 2 months ago. Just today the buyer files a dispute saying item doesn’t match description . Seriously? It’s been 2 months. Changed their mind and now want me to pay for it? What do I do?

HELP! Error - Input data for tag <Item.Variations.Pictures.VariationSpecificPictureSet[1].

Hi All, Creating a new listing, with variations. I am using a template I have used for single listings with no dramas and I have adapted an older variation listing. I keep getting Error 37 - re input data for variation pictures. I have tested the ima...

Buyer sent back a used item

What recourse do I have if I sold a buyer a new, unused RC engine, and when he received it, he said I sent a used engine and sent me some pictures of a used engine. I have the photos I took of it when I listed it. He is returning a different engine t...

User avatar by Rising Star
  • 265 Views
  • 12 replies
  • 2 helpful

China has just started an aggressive campaign to flood fake coins on US eBay.

First let me start by saying, yes, I know China sellers have sold counterfeit coins on eBay for years. Yet, what I have recently noticed is a proliferation in the number of NEW sellers located in China selling the same types of counterfeit coins, suc...

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