Messaging

[oldpro-mbloss482012]

Is anyone else having problems trying to send messages to buyers or sellers?

[bbarney305]

I’m having the same trouble.

[wastingtime101]

A lot of people are having problems with messages. Click the ? icon on the lower right of the page, then near the bottom of that pop up select the option to file a tech report. (If on the app you can shake to report.) The more people reporting, the higher priority it gets from eBay.

In the meantime, you may have luck using the app instead of a browser or vice versa. You can also reply direct to the email if the message was CCed to your email.

[eburtonlab]

The problem seems to be primarily with mobile browsers.

I am able to read and respond to messages using a desktop browser or the eBay app.

If you have eBay messages forwarded to your email, you should also be able to read your eBay messages in your email, and respond by replying directly to the email, not using the blue "reply" button in the message which would send you back to your eBay message inbox.

[janababe44]

I'm having the same problem.  I sent a message from my phone without any trouble