Manage active listings

[ten_o_nine]

When managing active listings, I can send offers to interested buyers. How can I determine if a watcher or interested buyer has already purchased the item, so I don't inadvertently offer it to them at a lower price and potentially upset them?

[mantle1951]

You mean purchased from you before?

[lakefor94]

That has crossed my mind as well. I don't think there is a way to tell if they were a previous purchaser.

I usually just let that chance to send an offer sit there for a week or so.

[mam98031]

You can't send another offer for the same item to someone you have an active offer on.  The system will block you from doing that.

I use a desktop.  Under active listings there is a tab for OFFERs, when I click on that I have 3 options.  

Send offers - Eligible

Send offers - Sent

Best Offers

[richard1rst]

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@ten_o_nine wrote:

When managing active listings, I can send offers to interested buyers. How can I determine if a watcher or interested buyer has already purchased the item, so I don't inadvertently offer it to them at a lower price and potentially upset them?

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Well I don't send offers so I can not address that part of your question.

HOWEVER on occasion I have made a purchase and then shortly thereafter received an email that appears to be from the same seller "Because you looked at this we are pleased to offer a  ????  % discount". (Sometimes they come from other sellers that I looked at but did not buy from.)

As big and complex as eBay's system is I just chalk it up to the proverbial "Gremlins in the machinery" and ignore it.

No harm no foul.

[toysaver]

The buyer will squeak if this happens and you can easily explain what happened and refund to make it right.