eBay

twlj53 · ‎02-25-2021

Well I guess it was bound to happen. Today I received my first defect for an item that I sold, but when I went to ship it the same day, I discovered that I couldn't locate it and I immediately refunded the purchaser with a note explaining the circumstances and apologizing. I never did locate it and I am assuming it was shipped to someone else in error and not returned.

Today I noticed a defect for the first time. Whether the defect was at the prodding of the would be purchaser

or some one at eBay, I am unaware, however this has left me distressed to say the least. I don't think a missing item warrants a defect, but I might be wrong in my assessment of the situation.

Your thoughts ?

Bill Lynn

jameshen1 · ‎02-25-2021

Cancelling and refunding due to out of stock has always been an automatic defect as far as I know. Maybe you don't agree with it, but that is how it has always been done.

*madison · ‎02-25-2021

I don't think a missing item warrants a defect,

----------------------------------------------------

Yes it does.

Otherwise, sellers who decided they didn't want to sell the item, or not sell it to the winning bidder /buyer for whatever reason, they could just say, "oh, sorry, I can't find the item. And there would be no consequences...