MC011 RESTRICTION

[dresperformance]

HELLO, ANYBODY EVER HAD A MC011 RESTRICTION? I FOR SOME REASON HAVE BEEN RESTRICTED AND HAVE NOT BEEN GIVEN A REASON WHY, IM ON MY SECOND MONTH OF RESTRICTION AND ITS REALLY KILLING ME, $30K IN SALES EVERYMONTH IS NOW AT ZERO FOR MULTIPLE MONTHS, EBAY SAID THAT I HAVE TO WAIT UNTILL ALL CREDIT CARD DISPUTES ARE CLOSED, BUT THATS OBVIOSULY NOT MY PROBLEM AND THEYVE BEEN TAKING MONTHS,

SHARE YOUR EXPERIENCE WITH SUCH RESTRICTION, 

[fashunu4eeuh]

@dresperformance wrote:

”EBAY SAID THAT I HAVE TO WAIT UNTILL ALL CREDIT CARD DISPUTES ARE CLOSED, BUT THATS OBVIOSULY NOT MY PROBLEM…”

Wait, the credit card disputes are not your problem? If not yours, then whose?

Looking at your feedback, seems you had a few problems with customer satisfaction. Had 18 feedback revisions, and have not kept up with your timely shipping.

What’s more troubling is that you offer free returns, yet apparently multiple buyers sought satisfaction thru chargebacks. Why would a buyer feel compelled to pursue a refund via a payment dispute when you already offer them free returns? Were you not granting    no-questions-asked refunds?

[dresperformance]

THANK YOU FOR THE REPLY, BUYERS CHARGE BACK AFTER 30 DAYS BECAUSE THEY SKIPPED THE 30 DAY FREE RETURN, 

[deltilogical]

"Wait, the credit card disputes are not your problem? If not yours, then whose?"

Of course its a seller problem, but seller did not accept the payment, seller has no opportunity to review buyer for risk but seller takes all the risk and penalty for the processors actions. 

It just goes back to the ongoing conversation that ebay is not screeing some buyers well enough.  Its to easy for guests to take advantage.  

LL Bean used to give back your money on anything for any reason.  People started bringing in things from thrift stores.  This is a sort of similar situation except LL Bean doesn't reimburse the buyers, ebay sellers do.