Listings getting flagged in waves without reason

[tobes04]

Over the past 2 days Ebay's AI/automation has been bombarding my account with policy violations for "counterfeit" products out of nowhere. Every listing I have is listed under the Authenticity Guarantee and of the 6 listings that they have struck down so far, Im sure there will be more, all 6 of them have had orders and all of those orders have passed eBay's authenticity check and delivered to the buyers with 0 issues. I don't know what to do, it is every 12 hours for the past 2 days where I get an email saying my listing is violating the counterfeit policy. I have contacted eBay numerous times over the past 2 days to ask why this is happening, how I can stop it and they all just give the same run around of just submit an appeal instead of helping me figure out why my listings are suddenly getting bombed like this when this has never been an issue in my years of selling and thousands of transactions. I've tried talking to all the support departments I can and none of them ever actually give useful help, I explain how all of these struck listings have had orders and multiple of them at that and all of them have passed the authenticity check and all they say is that well their automation flagged the listing and it doesn't tell us specifically why, you just have to submit an appeal. I even have an open order that I have to ship to the authentication center from a listing that just got struck for counterfeit, how does that make any sense. I'm lost at what I'm supposed to do at this point, I dont know how many times I can get more of these violations without my account getting suspended or something, Im crossing my fingers that someone on here has had a similair situation or is going through it and can give me ideas as to what to do because every eBay support agent just gives the same exact run around.

[broto_64]

Welcome to the wonderful wild world of AI, this is the part about AI that really concerns me, where decisions are made based on data that may or may not fit the individual case.
I feel that one day, as AI becomes more fully integrated, it will be possible to show up to work one day just to be informed by the "AI" that one's employment has been terminated... And without recourse, not another human being to speak to, nothing.
Fired, by an algorithm.
No advance warning (although I am learning to recognize the veiled threats that AI likes to send - this however doesn't make me want to work harder or better, instead it makes me want to quit as in before the AI has a chance to axe me). It may not even be over anything we did, but even if it is we're all left to guess as to what that exact reason might have been. Which, without a way to correct our behavior there is absolutely no guarantee the "slicer" won't strike again.
No supervisor or manager to talk to, nobody can explain it, only co-workers who are as helpless as we are.
And some one-way appeals process that gives no feedback, only accept or reject (and we all know what the likely answer will be).

But fear not because this affects ALL workers, from the bottom all the way to the top, even the CEO is not safe from the power of the AI.

Is this the Utopian world we've all been working for?
Because somehow it doesn't quite feel right to me.

[roccotacodad54]

   "I am the central scrutinizer.  The white zone is for loading and unloading only.  If you have to load or unload, go to the white zone"

        -FZ

[kibble-net]

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@albertabrightalberta wrote:

I'm guessing your issues are a result of your use of Nike's, New Balance's and Adidas's (and possibly other brands') stock images. 

None of your listings show your own pictures of the actual items so there's no way for buyers to verify authenticity nor for you to prove authenticity of the actual items.

Instead of using the copyrighted images of others, do your own work and show your own pictures. Prove that what you have is the real deal. 

(Personally, I will never buy from a third party seller who doesn't do the work necessary to prepare a good listing. Although I know I am protected by the MBG, I'd rather deal with a more conscientious seller.)

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This is the correct answer.

Stock photos are a big NO-NO.

[grann-4629]

I would be more concerned if I came to work one day to disconnect the AI, and it won't let me.

Open the pod bay doors HAL ...

I can't do that Dave ...

[slati_2013]

Nike recently returned to Amazon. Yes, they banned Amazon from selling any of their stuff to fight counterfeit items and to control their brand. I don't think Nike has a problem with someone selling a couple of their shoes they bought from a store. They have a big problem with third party sellers selling their stuff and restrict the sales of who can sell their products online. Now that Nike is back to selling online in selected stores, I am sure they are going to  be moving aggressively against anyone not authorized to sell their stuff. Brands like Nike want to control the availability and price of their items.