04-05-2024 08:08 AM
Yesterday my listing tool updated and now the "picture box" has a new design that is surrounded by a dotted line ands they removed the ultra convenient "Remove all pictures" button from the top right corner.
Now you must hover over the corner to get an "edit" prompt to appear, then click it. That makes a check all box on the other side of the screen show up. THEN you must check that box which makes a delet button show up on the OTHER side of the page that you must click .
Come on- this is just getting completely ridiculous now. We already had this fight with ebay when this tool rolled out 2 years ago to absolute hatred. Why is ebay making it take longer to do SIMPLE tasks again.
It is not industry standard to make a one click feature take 4 clicks instead!
Is the design team getting paid by how many extra clicks they add to the desktop experience? Full time sellers use desktops. All ebay employees use desktops, all companies use desktops to conduct business- we need the listing tool to act like a real tool optimized for business like we used to have with the classic tool.
If we are futzing around wasting time clicking here and there constantly- we are not adding new listings to ebay- what dont they get about that?
BTW- with this update- the tool no longer remembers our calculated shipping options anymore so we have to click in the popup again and add USPS Advantage, USPS Priority, Fedex, and UPS........every time we list- it used to keep those selection on the listing and all we had to do was change the weight and dimensions.
Also it no longer keeps the handling fee or the immediate payment button checked
This update adds at least 15 clicks and another 1-2 minutes to the listing process.....and for what?
Solved! Go to Best Answer
05-04-2024 08:57 AM
THANKS FOR FIXING THE ISSUES LISTING TOOL TEAM!!- Just now this morning, the listing tool is working correctly finally.
1. No issues with the pictures- the delete all button is back 👍
2. "Immediate Payment Required" button has moved to payment section but is working and saying checked like it should 👍
3. The shipping section keeps all 4 options in place so we dont have to re-select each time 👍
4. When you cut and paste into the descriptions the curser is now at the end of sentence like it should be so you can just hit enter and the curser moves to the next line 👍
Glad its fixed but these issues caused many months of seller frustration and angst. Please in the future stop making unwarranted changes without checking with sellers first- we wont steer you wrong- we just want it to work!
Thanks
04-05-2024 08:24 AM
So you won't have time to list elsewhere?
04-05-2024 08:39 AM
04-05-2024 09:17 AM
My account does not seem to have been updated (yet) with the change you describe. I still have the "Remove all" button on the listing form, both with Firefox and Chrome on desktop.
04-05-2024 09:25 AM
@mcdougle4248 wrote:My account does not seem to have been updated (yet) with the change you describe. I still have the "Remove all" button on the listing form, both with Firefox and Chrome on desktop.
As do I. But I did see a post yesterday from @www.postcardcollecting.com about what siamjane is reporting.
This is what I'm seeing in the new photo layout:
04-05-2024 09:31 AM
04-05-2024 09:32 AM
Here's what the new photo layout looks like -
04-05-2024 09:53 AM
04-05-2024 09:55 AM - edited 04-05-2024 10:39 AM
Thanks for posting the screenshots, @valueaddedresource .
That's such a bad change! What the heck is the point of making something SO inefficient that was 1 click before?
In addition, the trash can icon is no longer present on each individual photo - is that correct? So we can't even trash a single image without click, click, click, click, bang my head against the wall?
04-05-2024 09:59 AM - edited 04-05-2024 09:59 AM
@mcdougle4248 wrote:
Thanks for the screenshots! Oh my, what a mess that is.
@mcdougle4248 you're welcome! And yeah, I can definitely see why this would be particularly annoying if you were doing sell similar and needed to delete all the photos like that other post mentioned.
04-05-2024 10:05 AM - edited 04-05-2024 10:05 AM
@wastingtime101 wrote:Thanks for posting the screenshots, @valueaddedresource .
That's such a bad change! What the heck is the point of making something SO inefficient that was 1 click before?
In addition, the trash can icon is no longer present on each individual photo - is that correct? So we can't even trash a single image without click, click, click, click, shoot my brains out?
@wastingtime101 unfortunately....yep.
It's now a 2 click process - hover and click on the 3 dots and then on Delete.
04-05-2024 10:10 AM
Hang on - make main photo is new.
Can you confirm if you can still drag and drop image placement @valueaddedresource ? I rely on drag/drop to rearrange photo order. If that option is gone I think my brain will explode.
04-05-2024 10:12 AM - edited 04-05-2024 10:16 AM
@wastingtime101 wrote:Hang on - make main photo is new.
Can you confirm if you can still drag and drop image placement @valueaddedresource ? I rely on drag/drop to rearrange photo order. If that option is gone I think my brain will explode.
@wastingtime101 yes you can still drag & drop images to rearrange order, so at least that is safe for now. 😂
And I should also note if you just click on the image, it opens the editor so that hasn't changed either.
04-05-2024 10:17 AM
04-05-2024 11:56 AM
This "update" is so annoying and time consuming! Frustrating is the emotion I'm feeling when I go to start listing.