07-10-2024 06:21 AM
Got a listing revoked for counterfeit David Yurman braclet that I've had out there for a while. I made a change to the listing price and within an hour I got a note stating the listing is counterfeit and was removed
It is not. It's authentic, I showed many many pictures of it, offer refunds etc. im wondering how they come to this conclusion or can my competition just state this. What gives?
07-10-2024 06:24 AM
It's likely not your competition, but could be the brand reported it, or something in your keywords made the bots tag it. While one or a few reports from competitors or buyers might cause something to be taken down, it's more often just something the bot picked up on, in my opinion. Unfortunately, we can't look over your listing because they delete it when that happens, but I suspect it was just a word or phrase it didn't understand properly. I'd be cautious and probably not relist it though; relisting a pulled item usually results in the same listing being taken down again, and then you can risk being suspended. While it might be a fine item to sell normally, once you're on the bot's radar it's unwise to risk it again. I'd see if you can find another way to sell it.
07-10-2024 06:42 AM
In case it is helpful for other responders to see what the listing looked like, I found a cached copy of it. See the screenshot below.
I'm not an expert on this, but the description of the stones is confusing. Are the pink ones pink topaz, or tourmaline? Also, I think I would have described the main metal as sterling silver, and metal purity of .925, rather than saying 14k gold (that's a secondary metal, I think).
07-10-2024 07:13 AM
I have never heard of David Yurman but I can tell you that once an item is taken down as being counterfeit to never ever try to relist the item again. Your item is probably restricted by the rights holder to only be sold by authorized agents, thus it is considered to be "counterfeit", a recent expansion of the meaning of the word. Resistance is futile.