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Listing are not showing in my store

I have over 270 items listed  - yet when I go to check onmy store it shows I habe EIGHT items. My friends have gone to my store and all all the items, but I cannot if I log in. Has anyone had this problem? I have been working with a rep from eBay for several days now and haven't gotten any where with resolving this.  Store name is "Kareen's Korner"

thanks.

Message 1 of 19
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18 REPLIES 18

Re: Listing are not showing in my store

I see 265 results

58a2d373633134545d52bad800439d95

You can see them when you are not logged in? But you can't see them when you ARE logged in?  Weird...

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 2 of 19
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Re: Listing are not showing in my store

Anonymous
Not applicable

This happens a lot with sellers in HI and AK.

 

Go to the shipping tab and change your ship-to zip code to 90210. That should give you visibility to your listings.

 

edit: I think @berserkerplanet is familiar with this site bug and can offer more insight.

Message 3 of 19
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Re: Listing are not showing in my store

Exactly, anyone can see the listings, but not me the seller.  I can't see anymore than eight items when I log in and look at my store. 

Message 4 of 19
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Re: Listing are not showing in my store

Could there be a setting that I've over looked?
Message 5 of 19
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Re: Listing are not showing in my store

I personally don't know what is going on, what can be seen and by whom and when. All I know is Sunday night I got a message from a 4000+ feed back buyer saying I had beautiful items and wanted to know why it was that my STORE showed I had 1200 items for sale but she could ONLY SEE 70! 4000+ feed backs tells me she is not new to this site and knows how to get around. I have also experienced in the past searching a sellers store where they they were supposed to have over 1000 items in their store and only being shown 50. so what is really going on here?

Message 6 of 19
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Re: Listing are not showing in my store

When I try to access my store without logging in ...I get this!

 

"Something went wrong. We're sorry."
Message 7 of 19
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Re: Listing are not showing in my store


@kareen wrote:

When I try to access my store without logging in ...I get this!

 

"Something went wrong. We're sorry."

Using this link? https://www.ebay.com/str/kareenskorner

 

What about when you look at your listings not in the store? https://www.ebay.com/sch/kareen/m.html?_nkw=&_armrs=1&_ipg=&_from=

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 8 of 19
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Re: Listing are not showing in my store

I can see all of my selling items - no problem; just can not see the items in the store beyong the eight using that url.

thanks

Message 9 of 19
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Re: Listing are not showing in my store

Anonymous
Not applicable

Did you do what I said in post 3 above? Open a listing and change your ship-to zip code.

 

This is an old discussion but explains it.

https://community.ebay.com/t5/Selling/Just-a-quot-pain-point-quot-what-would-you-do/m-p/28446735

Message 10 of 19
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Re: Listing are not showing in my store

Yes, I changed the zip code to the 90210 and after I poked around the store's catagories - all the catagories were there and in one was all of the correct listings. BUT, when I checked for more it went back to just the eight listings. So, it worked, but only for a moment.

You're good - now what? thanks.

Message 12 of 19
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Re: Listing are not showing in my store

Anonymous
Not applicable

The easiest thing to do is use a different browser and don't sign in. You can also clear your entire cache, cookies, history of your current browser then look when you're not signed in.

Message 13 of 19
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Re: Listing are not showing in my store

Working with an Ebay rep I've cleared the cache, used a different browser, etc. I am waiting to hear what their tech dept says and will let them know about changing the zip code. thanks for your help - when/if it's resolved I will post an update on this page.

Message 14 of 19
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Re: Listing are not showing in my store

Anonymous
Not applicable

It's been ongoing for at least a year. The CS rep you speak with won't be able to do anything except add you to an existing ticket if there is one.

 

@Anonymous, do you know what the status is on a fix for sellers in HI, AK, PR not having visibility to listings? Please see linked threads if you need a refresher on the problem.

Message 15 of 19
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