Listing Shipping Changed

[holmaneva-2]

Greetings All:

Sold and item that required buyer to pay shipping. Buyer did not pay yet, so opened a UPI. However noticed the shipping is listed as free . How does this get fixed? All solutions are welcomed, just looking for the least problematic. Thanks. 

[1959stratocaster]

Was it for the "For shananice only-CANNON Cream (2pc) Queen Flat & Fitted Sheet Set Cotton Blend" that sold for $6.50? If so, Shipping is listed as: FREE Expedited Shipping.

The least problematic solution is to ship it for FREE as advertised.

[klhmdg]

Once the item sells.. then the shipping fees are the shipping fees.

Fingers crossed the buyer doesnt pay so you can close the UPI and correct the item before relisting.

[comics-scifi-collectibles]

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@holmaneva-2 wrote:

Greetings All:

Sold and item that required buyer to pay shipping. Buyer did not pay yet, so opened a UPI. However noticed the shipping is listed as free . How does this get fixed? All solutions are welcomed, just looking for the least problematic. Thanks. 

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@holmaneva-2   Nothing was changed according to your sold listing... I am guessing it is for this item: Women's Black Kristen KARL LAGERFELD

The purse does have shipping on it but it will show as "free" on some sold item screens until the buyer provides a shipping address at checkout.    This is because the system has no way of knowing what the buyers actual shipping cost will be

I see you have relisted the purse already.  That's not a good idea unless you have 2 of them until the UPI case is closed as the buyer has 4 more days to pay.    

[holmaneva-2]

Listing was for a novelty bag. After trying to figure how the listing went from buyer pays to free, I saw the newbie buyer listed an out of country zip code, so canceled the listing on those grounds before they figured out how to use a reshipper which would require a change of zip to here. Still don't know what happened to the shipping, so refilled parameters upon relisting and hope it does not happen again. 

[holmaneva-2]

Buyer listed an out of country zip, so cancelled and relisted -- hopefully with a fixed shipping problem.

[comics-scifi-collectibles]

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@holmaneva-2 wrote:

Buyer listed an out of country zip, so cancelled and relisted -- hopefully with a fixed shipping problem.

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@holmaneva-2  To prevent this issue in the future set up your buyer requirements.

Go to My eBay > Account > Site Preferences 

Set up your buyer requirements:

Have received 2 Unpaid Item strike(s) within 12 Month(s)
Have a primary shipping address in a location I don't ship to
Have a feedback score of -1 or lower
Are currently winning or have bought 5 of my items in the last 10 days and have a feedback score of 5 or lower

[holmaneva-2]

Do I have to wait to relist if the order was cancelled?

[nobody*s_perfect]

The original listing is not showing free shipping when I look at it; it's showing the same postage as the new listing. So apparently the above post was right when suggesting that this was a display glitch.

Small technical point: The term "ZIP Code" is used exclusively by USPS.  All other countries use the term "postal code." If your buyer was outside the US, then he doesn't have a ZIP Code.

[holmaneva-2]

Lose lose all around because of the glitch. Should be a notice issued for it or how to avoid causing it. Luckily the hideous item is hot, so should resell. But might end the listing early because I forgot I will not be recouping any PP fees, so will tack them on the a later listing. Thanks all!

[holmaneva-2]

There are no fees for this transaction, so listing will stay up for sale.