eBay

valueaddedresource · ‎06-20-2023

Is anyone seeing wrong/conflicting data showing in the Listing Quality report recently?

There's a post on the UK boards showing some seriously mixed up info and so far I've heard from at least one US seller seeing the same thing.

https://community.ebay.co.uk/t5/Business-Seller-Board/Listing-Quallity-Report-showing-bizarre-fact-b...

For example - the LQR correctly shows 100% of listings have free shipping in the top section for a category, but when scrolling down to see the stats for individual listings it shows "not provided" under Free Shipping and then shows "free shipping" under Shipping Fee.

These screenshots are all from the same report/same category, but showing conflicting info in different fields.

This looks a lot like the "column misalignment" and "data mismatch" issues we saw when this report was first rolled out back in 2021.

https://community.ebay.com/t5/Selling/New-Listing-Quality-Report/td-p/31502684

Just curious if anyone else is seeing bad data for the free shipping column or any other data points right now.

nuclearomen · ‎06-20-2023

@valueaddedresource haven't downloaded that report in awhile so idk.

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.

mcdougle4248 · ‎06-20-2023

@valueaddedresource

Yes, I am seeing the wrong/conflicting data just as your screenshots show. I have 60% of my listings offering free shipping. Column P shows "Not provided" for all listings. Column AJ appears to display correctly. Listings with Free shipping show "Free Shipping", listings with a shipping fee display the correct $ amount.

valueaddedresource · ‎06-20-2023

@mcdougle4248 wrote:
@valueaddedresource

Yes, I am seeing the wrong/conflicting data just as your screenshots show. I have 60% of my listings offering free shipping. Column P shows "Not provided" for all listings. Column AJ appears to display correctly. Listings with Free shipping show "Free Shipping", listings with a shipping fee display the correct $ amount.

Thanks @mcdougle4248 ! Do any other columns look "off" from what you would expect?

The thread from the UK boards indicated they thought the SNAD and shipping time stats where possibly not correct as well, but I'm not entirely sure at this point if those are instances of bad data or just confusion/misunderstanding of the report.

mcdougle4248 · ‎06-20-2023

@valueaddedresource

I did not have any SNADs so cannot comment on that one. Do you know what Column AQ "Actual shipping time" refers to? Is that the time the package took to get to the buyer? If yes, then the data appears to be within the time I would expect.

valueaddedresource · ‎06-20-2023

@mcdougle4248 wrote:
@valueaddedresource

I did not have any SNADs so cannot comment on that one. Do you know what Column AQ "Actual shipping time" refers to? Is that the time the package took to get to the buyer? If yes, then the data appears to be within the time I would expect.

@mcdougle4248 yes, I believe that is supposed to be the average time it took to get to the buyer. Good to hear everything else looks as expected.