eBay

valueaddedresource · ‎01-26-2021

@Anonymous - I know this was brought up in my previous post about the LQR, but the inconsistencies in the schedule of updates seems to be getting worse so I wanted to call it out as a separate issue in its own thread for you to keep tabs on.

Both @mcdougle4248 and I have had multiple occasions where we get 2 reports in a day, usually within half an hour or so of each other.

We also had one instance that appeared to skip a day in sequence. On January 19th we had a report with status as of January 17th. On January 20th that changed to status as of January 19th - the 18th was skipped.

January 21st the report remained the same with status as of January 19th, presumably to catch back up and continue on with the "status as of 2 days prior" schedule.

And now the report seems to have stopped updating completely. The last report update was based on listing status as of January 22, so we are now several days behind.

It is going to be critical for sellers to have this report updating on a consistent schedule so we can track progress as we make changes based on eBay's suggestions.

mcdougle4248 · ‎01-26-2021

@valueaddedresource

Not sure when this happened, but when I checked it earlier this morning it had not yet updated.

valueaddedresource · ‎01-26-2021

@mcdougle4248 wrote:
@valueaddedresource

Not sure when this happened, but when I checked it earlier this morning it had not yet updated.

@mcdougle4248 isn't that the way it always goes? 🤣

I had just refreshed the page before typing the OP in this thread and it was showing Jan 22 at that time, but I can confirm that now it is showing Jan 24 just like yours.

I'm glad it updated, but now that leaves us still in a situation like the previous time when it "skipped" a day. Since the report did not update yesterday, we do not have a report that was "listing status as of January 23rd".

Anonymous · ‎01-29-2021

Hi @valueaddedresource -

Thank you for raising this issue. At the moment, the seller data refreshes approximately every day but in rare cases it can be up to a few days, depending on different factors.

As this is the first version of the report, we are continuously working to improve the data refresh process. This is one of our top priorities.

Thank you again for your support and valuable feedback.

Regards,

Harry

coffeebean832 · ‎01-29-2021

The screenshot says it's "updated once every two days"- so when it skips a day that's apparently intentional at this point. If you get a report every day then they're over-delivering on their promise of every two days.

As a side note- I downloaded and viewed the report when it was released. The data was not at all helpful since the bulk of my listings are variation listings. Variation listings weren't factored in properly so all the numbers given were basically useless. I didn't even comb through in detail since it didn't seem worth the time with such a huge discrepancy present.

mcdougle4248 · ‎01-29-2021

@coffeebean832 wrote:
The screenshot says it's "updated once every two days"- so when it skips a day that's apparently intentional at this point. If you get a report every day then they're over-delivering on their promise of every two days.

As a side note- I downloaded and viewed the report when it was released. The data was not at all helpful since the bulk of my listings are variation listings. Variation listings weren't factored in properly so all the numbers given were basically useless. I didn't even comb through in detail since it didn't seem worth the time with such a huge discrepancy present.

I agree with you, as most of my listings are also variation listings. Down the road when variation listings are part of the report, I think I will find more benefits to reviewing the data in this report.

It will be interesting to see how the report works with variation listings and Google Shopping. For some reason that I am unaware of, only one of variations display in Google Shopping and it does appear to be random which one shows up...makes me wonder about the rejection rate.