Length of Return Time is Way Too Long

[greenmangoes]

I have "Accept returns allowed within 14 days" in my Return Policy, yet buyers get over 30 days before they can ship back an item.

Example, I just accepted a return today (June 6) but the buyer has until July 12 TO SHIP the item. So if they ship it on July 12 that adds even more days before it gets to me so I can relist it again.

That is way too long. I'd like them to ship it within the 14 days that I have set-up in my Return Policy, not 30+? Am I misunderstanding something?

Thanks!

[kh-stanley1]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.