@*flowerfarmer*wrote:
I had the same thing happen yesterday. I was chastised for listing an item as XS/S when this was the size on the label. Having seen this kind of sizing all of my life it certainly didn’t occur to me that it was unusual. How is it any more unusual than a child’s item sized 4-6. Are we supposed to pick one of those sizes?
I called immediately to find out what the problem was as I had never encountered this issue and I was told many things. I was told only to list only one size in the title. I was told this was found by a person. I was told it was not the result of a report. I have no idea if these were all in fact accurate. But I do know that if I listed only one size than I would cut out half my potential buyers.
I realize that this easy answer fits the computerized search world, but I am not convinced that this is a real problem. As mentioned above, do we consider children’s clothing sizes spamming? They are often multiple sizes. The computer system must be able to deal with them.
When we search for things to buy on eBay the search results always give us items that are completely different sizes from what we searched for. I always find this frustrating. If I’m searching for a Large why would I want to see the item that I want in Extra-Small? Or worse yet, if I’m looking for a size 9 shoe and it shows me the shoe I adore in size 7. Totally useless information. This happens all the time and it is eBay that gives us these results. I think listing an item as XS/S is a whole lot less confusing and distressing to buyers than this common eBay practice. I just don’t get why what I did is censured and what they do is just fine.
I especially don’t understand penalizing a seller for this. Is there no person in all of eBay who can look at this and say, this was clearly an honest misunderstanding, not an attempt to keyword spam?
In my situation the listing was removed two hours after I called to inquire about what was wrong and the reason given was unauthorized trademark violation!! Yup, that’s right. The sizing issue was shoved aside and I was told it really wasn’t a problem. The REAL problem now was that they couldn’t verify the authenticity of my item. Oh my gosh.
I only sell my own belongings. I bought this myself at a mass market retail store locally and there should be no question that it was authentic because I included very clear pictures of the tags. But they say it might be fake. It’s a lovely lingerie set and no one would bother faking an elaborate set like this. It wasn’t listed for a high price. I am so mystified I just don’t know what to think. I’ve been on eBay for 19 years and this has got to be the most ridiculous thing I’ve encountered, and I’ve seen some doozies.
Uncortunately the listing is gone so no one can look at it. (I didn’t expect it to be removed as I was told it was a mistake and that it would be taken care of within the hour.) The title and description contained no trigger words. It was straightforward and the only issue was including XS/S in the title, although this was the size of the item.
Since yesterday I’ve carefully read the listing policies and can say that I see listings everyday that flagrantly violate major policies. Some sellers habitually do it with every one of their hundreds of listings. Yet I bet they don’t get flagged. Why is this?
Yes, the part in red. And the cause of that is not a seller putting XS/S in the title either.
Yes, the part in blue.
Yikes.
The Floggings Will Continue Until Morale Improves.
