@jeannicho22 wrote:
@toyshnip wrote:
@jeannicho22 wrote:
@toyshnip wrote:
@jeannicho22 wrote:
HUH????? I LOVE to see zero feedback buyers purchasing my stuff. This usually means that the buyer thought so much of my stuff that they actually joined eBay just so they could purchase from me.... What a nice complement. eBay spends very little on advertising to gain new buyers, so when I see a new buyer to eBay, I welcome them with open arms.
I also like them buying my stuff. But it only works if they actually PAY for the item. Many of these 0 feedback buyer will commit to buy an item (add to cart) but will not actually pay for the item. That means the item is sitting a few days out of stock until the case is opened and closed.
Adding the item to the cart does not prevent other buyers from purchasing the item. Only when they hit commit to purchase (or win an auction) is the item taken off the sales floor if the buyer doesn't pay. If you have a lot of BIN items that go unpaid, you can always set "Immediate Payment Required" which means that the item isn't off the market if the buyer doesn't pay immediately. Unfortunately there is no such option for auction listings.
I rarely use the auctions that are available with my store subscription. One day I got a wild hair and decided to list about 18 per day to use them up. My experience wasn't a good one and I won't be trying that experiment again. I faithfully listed my 18 per day for two months, I though it was pretty time consuming. Of the less than 10% of the items that actually sold, only about 10% of the buyers paid, or about 1% of the actual listings... Holy Cow, what a disaster and a waste of time. Never again.
To the OP, perhaps dropping auctions would be a wise decision for you as well.
They do commit to buy, so the inventory goes down by 1 (and of course items that we only have 1, it is now at 0 and others can't buy).
Yes. we can do "Immediate Payment Required". But that can lead to 2 issues:
1. It will be an issue to combine shipments. Many buyers want to purchase a few items and then we send them an invoice with an updated shipped rate. Immediate payments means that they can pay at once, but will have to rely on e-bays calculations for combined shipping which is often wrong.
2. The newbie buyers who don't know how e-bay works. They don't realize they are committing to buy. So now, it will charge their paypal. That will increase returns, negative feedbacks, and them calling ebay trying to cancel the order.
We don't do any auctions, just buy it now.
Ah.... just putting it in their cart isn't a commit to purchase. I've had things in my cart for over a year now and the seller has no idea it's there.
I have to tell you that I'm not a fan of IPR. IMHO when you use it, you are inviting buyers to exit your store after every transaction. Imagine that in RL where you have to purchase and pay for each item prior to buying another. I was just offering it as an alternative for people who it bugs the bejeezus out of to have buyers not pay and have to open an UPI case on.
I know it is not just adding to the cart, but actually committing to buy. For some reason, many buyers don't realize that they clicked on "Buy it Now". Could it be they are using a mobile phone and that confuses things?
Anyway, doesn't really matter. The point is that I now have 9 buyers in my "orders awaiting payment" section. All of them got invoices, 2 of them already have a case opened against them.
We did block any buyer who has to unpaid cases against them in the last 6 months. But that doesn't stop new ebay users who don't have a history. They create an account (or guest account), buy an item and then don't pay. Invoice is sent, case is opened, case is closed, we get final value. It is very annoying and gives us a headache with bookkeeping.
It is like someone going into a supermarket, filling a cart with items and just leaving the store. Other buyers can't buy those items as they are off the shelf. The store workers need to figure out if it is a buyer that just went to the bathroom or a different isle, or a customer that abandon the cart.
We sell many items, and many related items. More experienced buyers know that if they ask, we will give them a better price for combined shipping. This is more common with international customers. So we want to give flexability for buyers to order a few items together. IPR kills that.
