Simply-the-best-for-you Volunteer Community Mentor
@arthur classification
The biggest issue is in CSA with thousands of sellers getting messages that we need to update IS's for missing items. This is being reported everywhere. The "missing" IS's are Size. Which was NOT missing for any of them b/c we CANNOT list an item without the Size IS filled in (& haven't been able to for 5-6 years or so). So Ebay, somehow DROPPED the size for these, as they were always there.
This is affecting MANY, MANY users & driving us crazy. Can you please address the elephant in the room instead of some minor errors? There's at least 5 or 6 threads here, many threads on private boards, it's all over the place!!!
I'm still fixing your errors from 4 IS implementations ago, I do not need another thousand to fix b/c Ebay once again dropped the ball & dropped all our SIZE IS's.
JUST TO BE CLEAR, IT IS NOT POSSIBLE TO LIST IN CSA WITHOUT SIZE, so as all the sellers are reporting, SIZE WAS IN THE LISTINGS ORIGINALLY, often times for YEARS.
@rugged_outback_outfitters_llc wrote:@Anonymous
Pulled up a listing, one of hundreds, that is being requested to add specifics to it. It wants to know TYPE. It is offering "pants" as an option. That would be correct.
These are men's pants. They are listed under Clothing, Shoes & Accessories, MEN, Men's Clothing, Pants.
Now, I get a request to fill in a box on "TYPE". I will select "Pants", but it is already in under this by how the listing was set up. Why do I have to go and fix hundreds of listings that are listed just like this that are under "Men's Pants", but now are asking what they are? Does the system not know they are pants? They are listed under Men's pants. But the system needs me to tell it that now. Same with shirts, underwear, jeans, and more. The biggest request for each is "Department" and "Type", both which are the class the item is already in.
Last year, a huge amount of our items lost the "Size" that was filled in when listed because the box ended up under another area in nearly all my listing, so the system had no idea what size my items were although all of them were put in upon listing. Now this year, the system needs me to tell it a second time the information provided when the items were listed. I just do not get this?
THis has been going on for WAY longer than 2 years. I"m still fixing ones from 4 years ago. EVERY implementation gets completely hosed & although each time they promise to move IS's to the appropriate new field, it rarely happens.
The DEPT IS is a pet peeve of mine. Was introduced with the last batch, last year & makes zero sense. It's completely redundant with the category. If I'm selling in Womens then the Dept is Womens (there are only 4 options anyway, so it's worthless). Don't even get me started on all the worthless IS categories. Adult women's clothing does NOT have characters 99.9% of the time. Blue & silver are colors, NOT characters!
After the last round, we did not have industry standard sizing for Plus sizes for 3 MONTHS until they finally paid attn & fixed it. Then they missed one & that took another month. Even now, a year later, the industry standard (1x,2x,3x, etc) are at the bottom instead of the top.
Each time is a complete nightmare & as an IT person myself, reduces me to tears. There has never been consistency or knowledge applied to them in CSA.
They are still missing Knit Tops as a Style or Type (which are also redundant), knit tops are at least 60% of what I sell & they removed them. Button Down became Button Up. V-neck became v neck became v-neckline became v neckline & is now back to V-neck. Why do they make these inane changes & why are there MASSIVE implementation errors every single time. It has reduced me to tears in the past.
@Anonymous wrote:Hi dietaryconsultant,
Thank you for your callout on partially missing or irrelevant data in Required soon item specifics in Men’s and Baby's clothing categories. I’m terribly sorry to hear that you’ve had this frustrating experience with missing Sizes in some of your listings. We apologize for any disruption during this seller release.
Any ETA on this? There are hundreds, possibly thousands of sellers being affected by this in CSA. It's all over the Ebay boards & private boards. Many listings are now "missing" the Size IS. This is not possible, as the Size IS has been a required IS for 6 years or so. ALL of these listings had SIZE in them & it's now disappeared. IT IS NOT POSSIBLE FOR USERS TO LIST in Womens Clothes WITHOUT SIZE, so Ebay dropped the SIZE IS. This is causing MASSIVE problems for it appears ALL CSA sellers, who bother to check their notices.
