I recently sold the very rare old unused PC motherboard as Open Box and the description stated: "Selling AS IS with no requests for returns or refunds accepted. By purchasing this item, you agree to this condition." AS IS means that I did not guarantee it was working because it was NEVER turned on and I didn't know this. The buyer had zero feedback. The motherboard was delivered on March 3.
Yesterday I saw that I got a negative feedback from the buyer and then the case was returned against me demanding return because it didn't work. I asked the buyer for photos and the photo showed the CPU diagnostic LED was red. I suggested that the buyer's CPU could be faulty. He replied that he didn't know. I also asked him twice when exactly did he assemble the PC and he never responded to that question. I advised him to take his PC to the computer shop to diagnose his CPU or PSU, but he responded within a few minutes that he already went to computer shop and my motherboard is not working. I became suspicious because it is impossible to go to the nearest computer shop and have every component fully diagnosed in just 12 minutes.
The buyer's photos clearly show the other parts which are really old and suggest that he had those parts beforehand and he had the capacity to have the PC assembled on the day of receipt, not 11 days later. What are my options considering the fact that the listing clearly stated AS IS and the possibility that the buyer could have used it for a while and damaged it?
