09-26-2022 03:40 AM
So for the past few days, pictures for some of my items are not showing up on any of the Orders pages (Awaiting Shipment, Paid & Shipped, etc.) They show up when searching, so it doesn't seem to affect the customer's end, which is good, but it's a pain when trying to pick orders, especially having several very similar items. Anyone else having this problem?
09-26-2022 04:13 AM
I have this problem too, and it's a PITA. I believe it is on eBay's end, as I can render thumbnail images in 'Returns' in Seller Hub, but not in 'Awaiting Shipment' or 'Paid and Shipped'. Very frustrating, as I must now open each item to ship out to make sure the right item is going out. I have done all the usual stuff: cleared cache and cookies, rebooted router, disable anti-virus, tried another device on my network (doesn't render).
This seems to be affecting only a small percentage of users, not sure why. A web search reveals that this issue has cropped up before for some users in the past, no solutions however...
09-26-2022 04:24 AM
Occasionally one or two of the items in 'Awaiting Shipment' will render, an hour later they won't work. Does not matter which browser I am using...
09-26-2022 07:23 AM
09-30-2022 08:50 AM
Seymourssi,
Thank you so much for your replies. Ebay seems to have fixed the issue (for now at least). I appreciate you taking the time to help!