Item listed YESTERDAY shows 30 days and 1 hour to go on Selling Page???

[dugoldstuff]

I listed an item yesterday, July 20, and on my seller page this AM, July 21, it says the item has 30 days + 1 hour to go! Yet, when you list and item and are automatically given Good-Till-Cancelled, it says the item renews in 20 days. Also, another item I listed on July 20 says 30 days to go!

Is this something new, or a nefarious way to confuse us so we don't cancel listings by 30 days to avoid the automatic renewal relisting fee?

[greg5000]

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@dugoldstuff wrote:

I listed an item yesterday, July 20, and on my seller page this AM, July 21, it says the item has 30 days + 1 hour to go! Yet, when you list and item and are automatically given Good-Till-Cancelled, it says the item renews in 20 days. Also, another item I listed on July 20 says 30 days to go!

Is this something new, or a nefarious way to confuse us so we don't cancel listings by 30 days to avoid the automatic renewal relisting fee?

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Probably ...

With confusion comes delay and uncertainty ... which helps to feed the eBay Fee Machine. 

[greg5000]

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@luckythewinner wrote:

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@dugoldstuff wrote:

So, that statement I see every time I list something is FALSE if you are correct, and some items will renew in other than 30 days.

eBay better change that statement that comes up when we list, because someone could make a case that an item that renewed in less than 30 days (28 or 29) is a breach of contract and false advertising. You aren't allowed to make a guarantee that a product does not have.

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It is certainly no longer correct. I suspect that because the policy changed a month or so ago, it was a simple oversight and they forgot to change the text.  

As for false advertising, if you want to sue eBay for breach of contract because the listing page says something inconsistent with policy, knock yourself out. 

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If you take all the many simple oversights here ... it's not so simple. 

Remembering is an important part of Business.  If you simply forgot to pay your eBay invoice, is it OK?

[greg5000]

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@mam98031 wrote:

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@dugoldstuff wrote:

But they didn't change the verbiage on the actual selling page.

 See, this is the problem. There're all these rules and changes and some of the rules are one place and others are at another place. So if you point to where it says one thing one place, someone just points to where it says something else somewhere else.  You never know what's going on.

Can you image if my item descriptions were as sloppily done, what would happen to me, if say, one place I said "Vintage Original" and in another place I said "Reproduction"? eBay would give me a demerit.

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That isn't unusual.  It always takes them a bit to get it all caught up.  I too find that problematic when someone is trying to research and/or learn about any given policy.

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Yes, I agree it isn't unusual, is very problematic and happens often. 

eBay doesn't understand Process Management.  They need to train their staff better and learn how to deploy changes.

[greg5000]

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@buyselljack2016 wrote:

After over 18 years of selling, I have found that there is no need to pitch a fit over things so trivial.

Renewing my GTC listing once a month on the same date will earn me a extra 5-6  days a year.   12 renewals in 365(6) days as opposed 12 renewals in 360 days.

And I will never have to  be concerned with 2 charges in the same month for a listing.  No more 1st, 31st

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I don't think Sellers here think it's trivial and many have decided to pitch a tent somewhere else.

[drygoodies]

Some of my listings show 36 days, 34 days, 32 days, 30 days 23 hours left to go - over 80 of my listings are for MORE THAN 30 DAYS

[mam98031]

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@drygoodies wrote:

Some of my listings show 36 days, 34 days, 32 days, 30 days 23 hours left to go - over 80 of my listings are for MORE THAN 30 DAYS

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Yes, July and August are a transition months.  Notice all of that is in favor of the seller.  You are getting some extra time with some listing before they renew.  It will settle into a ONCE per MONTH renewal.  And always on the day of the month that you ORIGINALLY created the listing.

So for listings you created on March 5th, they will renew on the 5th of each month from here on out.  If you created your listing originally on Feb. 12th, they will renew on the 12th of the month from here on out.

It is just a transition period while the July 1st rule on how GTC listings renew gets applied.

@drygoodies 

[shevey55]

What happens to listings started on the 31st when the next month has only 30 days:?

[mam98031]

This is from the link below.

EXAMPLE: Listing created on the 31st of the month

If you create a Good 'Til Cancelled listing on July 31, your listing will renew on the 31st or the last day of the month—August 31, September 30, October 31, and so on.

https://pages.ebay.com/seller-center/seller-updates/2019-spring/marketplace-updates.html