eBay

dugoldstuff · ‎07-21-2019

I listed an item yesterday, July 20, and on my seller page this AM, July 21, it says the item has 30 days + 1 hour to go! Yet, when you list and item and are automatically given Good-Till-Cancelled, it says the item renews in 20 days. Also, another item I listed on July 20 says 30 days to go!

Is this something new, or a nefarious way to confuse us so we don't cancel listings by 30 days to avoid the automatic renewal relisting fee?

luckythewinner · ‎07-21-2019

@dugoldstuff wrote:
Is this something new, or a nefarious way to confuse us so we don't cancel listings by 30 days to avoid the automatic renewal relisting fee?

Good 'Til Canceled listing now renew on the same day each month.

If you list on the 20th of the month, it renews on the 20th of the next month - whether that month has 28 days, 30 days, or 31 days.

Yes, it is something new, but it is certainly not "nefarious". It is actually the exact opposite - it is designed to make it easier to remember when a listing expires.

It was part of the 2029 Spring Seller Update - you must not have read the announcement.

dugoldstuff · ‎07-21-2019

Yet that is NOT what it says as we list each and every item. Instead it says:

Listings renew automatically every 30 days, based on the listing terms at that time, until all quantities sell or the listing ends. Each time a listing renews and when an item sells, you’ll be charged applicable fees.

So, that statement I see every time I list something is FALSE if you are correct, and some items will renew in other than 30 days.

Just another "glitch" in eBay's system: what eBay tells its sellers will happen and what actually happens is different.

eBay better change that statement that comes up when we list, because someone could make a case that an item that renewed in less than 30 days (28 or 29) is a breach of contract and false advertising. You aren't allowed to make a guarantee that a product does not have.

city*satins · ‎07-21-2019

I think the text based on the listing terms at that time, is their escape clause for confusion.

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dugoldstuff · ‎07-21-2019

Perhaps, but there is no clear antecedent for the pronoun "that." I am not trying to be all grammarian or anything, but what does the "that" in "that time" refer to? It could mean anything:

1) The terms in effect the moment when the thing was listed?

2) Any terms that come into effect during the time the thing is listed but before it ends/is renewed?

3) The terms in effect the moment the listing is supposed to end/ is renewed?

Per the legalmatch website:

A contract is considered to be ambiguous if the contract is reasonably subject to more than one interpretation. Sometimes, this can mean that it’s unclear as to what the parties intended overall. But usually, an ambiguous contract means that a specific term, word, phrase, or definition is vague or unclear.

If a contract is ambiguous, it can sometimes be resolved by the parties through further discussions. If not, it may be necessary to have the document reviewed in court to have the issues resolved.

city*satins · ‎07-21-2019

What can I say? You're right on every point.

Remember the UA now curtails any attempt to hear such issues out in court.

/must go lie down with a vinegar compress.

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labs118 · ‎07-21-2019

It was part of the 2029 Spring Seller Update - you must not have read the announcement

I didn't read that one yet either
Sorry just couldn't resist

dugoldstuff · ‎07-21-2019

2029???

I wonder if there will even be an eBay then!

luckythewinner · ‎07-21-2019

@dugoldstuff wrote:
So, that statement I see every time I list something is FALSE if you are correct, and some items will renew in other than 30 days.
eBay better change that statement that comes up when we list, because someone could make a case that an item that renewed in less than 30 days (28 or 29) is a breach of contract and false advertising. You aren't allowed to make a guarantee that a product does not have.

It is certainly no longer correct. I suspect that because the policy changed a month or so ago, it was a simple oversight and they forgot to change the text.

As for false advertising, if you want to sue eBay for breach of contract because the listing page says something inconsistent with policy, knock yourself out.

mam98031 · ‎07-21-2019

@dugoldstuff wrote:
2029???
I wonder if there will even be an eBay then!

No an unusual comment either. After most changes to the site some feel it will certainly mean the end of the site.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

mam98031 · ‎07-21-2019

New calendar-month renewal schedule for Good 'Til Cancelled listings

Starting July 1, 2019, we will change the Good 'Til Cancelled renewal schedule from every 30 days to once per calendar month. The new monthly renewal date for a Good ‘Til Cancelled listing will be based on the listing start date. The updated renewal schedule should make it easier for you to manage your business by aligning with monthly billing cycles and promotions.

https://pages.ebay.com/seller-center/seller-updates/2019-spring/marketplace-updates.html

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

hioctane62 · ‎07-21-2019

@mam98031 wrote:
New calendar-month renewal schedule for Good 'Til Cancelled listings
Starting July 1, 2019, we will change the Good 'Til Cancelled renewal schedule from every 30 days to once per calendar month. The new monthly renewal date for a Good ‘Til Cancelled listing will be based on the listing start date. The updated renewal schedule should make it easier for you to manage your business by aligning with monthly billing cycles and promotions.

https://pages.ebay.com/seller-center/seller-updates/2019-spring/marketplace-updates.html

I'm already finding that info to be false. The ones ebay moved up to renew today for me (mentioned in another thread) were listed on the 26th, 29'th, 4th... everything BUT the 21st. So WHY ebay moved these listings with 19 days left up to renew today is beyond me. None had a chance of being double billed if they renewed to align with their start date as this announcement claims.

mam98031 · ‎07-21-2019

Are you looking at the original posting dates or the dates they renewed LAST month?

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

dugoldstuff · ‎07-21-2019

But they didn't change the verbiage on the actual selling page.

See, this is the problem. There're all these rules and changes and some of the rules are one place and others are at another place. So if you point to where it says one thing one place, someone just points to where it says something else somewhere else. You never know what's going on.

Can you image if my item descriptions were as sloppily done, what would happen to me, if say, one place I said "Vintage Original" and in another place I said "Reproduction"? eBay would give me a demerit.