Item Total & Grand Total for Monthly Sales is Totally Messed Up
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‎05-20-2022 01:06 PM
It's been messed up for a while now, but a couple days ago, it's showing my sales aren't paid for.
As you can see, instead of my total $ amount in sales is under "unpaid", but yet it has been paid and shipped a couple weeks ago. The grand total numbers are not correct either.
My sales are totally non existent this last month too. I'm not sure what's going on.
velvet@ebay Any help would be appreciated.
Item Total & Grand Total for Monthly Sales is Totally Messed Up
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‎05-20-2022 05:36 PM
Are you sure the unpaid is not for the item you sold on May 18?
Those figures you show for the 2 delivered sales are not adding up to $1040.00
I have been imported from Australia and this is my posting ID
Item Total & Grand Total for Monthly Sales is Totally Messed Up
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‎05-21-2022 07:47 AM
No, there is no sale on May 18th. I haven't had a sale since May 5th
If you total the 3 sales, including the canceled/refunded sale, it comes to $1,040 which is listed as "unpaid".
None of the totals are correct, that's my concern.
Nothing is adding up plus all sales have completely stopped.
Item Total & Grand Total for Monthly Sales is Totally Messed Up
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‎05-21-2022 07:52 AM
Also, did I get charged twice for my store?
Item Total & Grand Total for Monthly Sales is Totally Messed Up
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‎05-24-2022 12:51 PM
@velvelt
Who do I need to talk to so I can get this taken care of?
