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Item Total & Grand Total for Monthly Sales is Totally Messed Up

It's been messed up for a while now, but a couple days ago, it's showing my sales aren't paid for.

As you can see, instead of my total $ amount in sales is under "unpaid", but yet it has been paid and shipped a couple weeks ago. The grand total numbers are not correct either.

My sales are totally non existent this last month too. I'm not sure what's going on.

velvet@ebay Any help would be appreciated.

eBay Sales.png

Message 1 of 5
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4 REPLIES 4

Re: Item Total & Grand Total for Monthly Sales is Totally Messed Up

Are you sure the unpaid is not for the item you sold on May 18?

 

Those figures you show for the 2 delivered sales are not adding up to $1040.00

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I have been imported from Australia and this is my posting ID
Message 2 of 5
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Re: Item Total & Grand Total for Monthly Sales is Totally Messed Up

No, there is no sale on May 18th. I haven't had a sale since May 5th

If you total the 3 sales, including the canceled/refunded sale, it comes to $1,040 which is listed as "unpaid".

None of the totals are correct, that's my concern. 

Nothing is adding up plus all sales have completely stopped.

Message 3 of 5
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Re: Item Total & Grand Total for Monthly Sales is Totally Messed Up

Also, did I get charged twice for my store?Store Subscription.jpg

Message 4 of 5
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Re: Item Total & Grand Total for Monthly Sales is Totally Messed Up

@velvelt

Who do I need to talk to so I can get this taken care of?

Message 5 of 5
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