Item Specifics Still Not Fixed and More Issues Popping UP

[luxgoods]

Three weeks ago this issue with Item Specifics began.  Why this even happened is beyond me.  I have made several calls to customer service and I get the same answer that they are working on it.  3 Weeks Really??  Every time That I have to relist an item, I have to add all this ridiculous information.  We are in the fourth quarter when things are supposed to pick up and it is just the opposite.  

I read the announcement listed in the seller hub from Jordan.  This guy is just like Harry Tempkin who says what he thinks we want to hear.  The bad thing is that these guys are buddies with Wenig who hired them.  Someone has to clean house and bring on people who understand this business.  These guys never acknowledge that there are major issues with the platform and bury their heads in the sand and collect a big paycheck. ENOUGH!!

[buddy263]

Same here.  All the new item description options.  Also, when changing an item description so it is blank, then  it reappears! Makes listing and relisting take sooo much longer.  Have made multiple calls.  I don't know what to do anymore.

[greg5000]

Yes, I agree this is something that should never have happened. 

2019 is shaping up to be ... "The Year The Glitch Stole Christmas" 

[gwzcomps]

They won't fully fix the issue now that most of the issue has been fixed. Not enough people complaining to get them to react.

[shirtlover901]

Just spoke to Cus Svc again. The Rep said they are creating a ticket for the IT dept to work on (i explained the error in crucial detail) and for me to wait 24hrs and then try to re-submit the item. Let's see...

[shirtlover901]

Ok guys i figured it for errbody who list in the clothing category like me, yeaahhh!!! LOL. Seriously though what i did was stop trying to list new items from old templates (sell similar) because since the update ebay is not accepting those old templates anymore even though you're info is perfect. I tried to list so many times that way and as convenient as it is, IT DOESN'T WORK ANYMORE!!! Once i started over w/ a new listing i saw they slightly tweaked the listing format which is probably why old templates don't work anymore but i had no problem listing. I really hope this helps you guys.