eBay

roadrage158 · ‎04-22-2020

Hi

Today i was notified by a seller that they did not get their item, however it says it was delivered but not to their city. Looking at the shipping label i noticed the buyer did not put in a proper street name, just the city, state, zip and their po box in the street name.

I paid full insurance for it, but not sure what to do next. I asked the buyer to wait a few days.

sg51 · ‎04-22-2020

So do you think it did or didn't go to the PO box?

roadrage158 · ‎04-22-2020

According to the buyer, they didn't recieve it, but i sent it to the address that ebay and paypal have on record.

The label essential said:

PO Box ---

Gualala CA 95445-0279

United States

But the package is in San Fransisco with a differnt zip code 94188

Honestly, not sure what to do at this point since the buyer claims he never had a problem with this address

gracieallen01 · ‎04-22-2020

You might check with the post office to see if there is an active 'Mail Forwarding' address on file.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

patd3283 · ‎04-22-2020

FWIW, I would get the location & phone # where it was delivered. Call the postmaster and point out the zip code error and ask him to re-route it.

pburn · ‎04-22-2020

@roadrage158 wrote:
According to the buyer, they didn't recieve it, but i sent it to the address that ebay and paypal have on record.

The label essential said:
PO Box ---
Gualala CA 95445-0279
United States

And you confirmed with the buyer that the above is his/her address? Did you review the label before mailing the package to make sure it matched the above?

These sound like such stupid questions, but I've never run across a misdelivery with this twist. @gracieallen01 suggesting a forwarding address was a good idea. What about a package intercept?

Items get delivered by USPS incorrectly all the time, but it seems odd no one along the line would have noticed just how wrong this one was.

Gees. Weird.

pburn · ‎04-22-2020

@patd3283 wrote:
FWIW, I would get the location & phone # where it was delivered. Call the postmaster and point out the zip code error and ask him to re-route it.

For reasons of security and confidentiality, I'd be very surprised if USPS would give someone that information. As far as rerouting it, it's already been delivered to the San Francisco address. I'm not sure how the postmaster would handle that?

roadrage158 · ‎04-22-2020

@pburn wrote:
@roadrage158 wrote:
According to the buyer, they didn't recieve it, but i sent it to the address that ebay and paypal have on record.

The label essential said:
PO Box ---
Gualala CA 95445-0279
United States

And you confirmed with the buyer that the above is his/her address? Did you review the label before mailing the package to make sure it matched the above?

These sound like such stupid questions, but I've never run across a misdelivery with this twist. @gracieallen01 suggesting a forwarding address was a good idea. What about a package intercept?

Items get delivered by USPS incorrectly all the time, but it seems odd no one along the line would have noticed just how wrong this one was.

Gees. Weird.

I did confirm with the buyer and they said this is the address they have used in the past and never had any issues. I tried filling a claim with USPS but they won’t allow for a few more days. As for the exact location I’m not sure which post office it’s at. I’ll try finding a way to get in contact with USPS about it.

gracieallen01 · ‎04-22-2020

If you go down to the P.O. and talk real nice to the person in charge at the time, explaining the situation, they can and might go in back, pull up the info on their Intranet and maybe get an answer for you. It isn't really something that is easily handled on the phone - but it has been know to happen.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

pburn · ‎04-22-2020

@roadrage158 wrote:
As for the exact location I’m not sure which post office it’s at.

I'm confused. I thought in your original post, you said the package had been delivered. Do you mean you think the "delivered" status means to that same post office box number, but in San Francisco? You don't think it's been delivered to a house? So you think it could still be inside a post office building somewhere in the city of San Francisco?

roadrage158 · ‎04-22-2020

@pburn wrote:
@roadrage158 wrote:
As for the exact location I’m not sure which post office it’s at.
I'm confused. I thought in your original post, you said the package had been delivered. Do you mean you think the "delivered" status means to that same post office box number, but in San Francisco? You don't think it's been delivered to a house? So you think it could still be inside a post office building somewhere in the city of San Francisco?

Sorry I just meant I wouldn’t know the last post office it was at. Right now tracking just says “delivered”

roadrage158 · ‎04-22-2020

I’ll do that and see what can be done thanks

pburn · ‎04-22-2020

Well, keep us posted. (Pun totally intended.)

ise710 · ‎04-22-2020

@patd3283 wrote:
FWIW, I would get the location & phone # where it was delivered. Call the postmaster and point out the zip code error and ask him to re-route it.

Contact for post offices is public info, but whether the phone has been left off hook ...