Issues with people being able to make offers for less than what you have setup on your item.

[terrmeri_0]

I have had three items since the weekend where people are making offers on my items for less then what I have setup.  I have called Ebay but no ones seems to know what it going on.  Just want to know if I'm the only one that is having this issue?

[kensgiftshop]

If a buyer makes an offer, they would offer less then you have it listed for.

If you don't want to take their offer, decline it or just let it time out.

[ckudika]

Copy/paste their username and add it to your blocked buyers list 

[judith525]

Are you talking about items with the Best Offers option?  If so, a buyer can offer whatever she/he feels like, and you can refuse it, or set the listing to automatically refuse offers under (or accept offers over) a certain amount. 

I did have buyers making offers to me on my Buy It Now listings, BUT I had not added that I would accept offers when listing it.  These offers come like a regular eBay email, with the subject  "Buyer has made an offer" or whatever, so somehow the buyer is using eBay format to send me this message.  

Fortunately, the three I have received were all reasonable offers, which I accepted. 

[johnrj1226]

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@kensgiftshop wrote:

If a buyer makes an offer, they would offer less then you have it listed for.

If you don't want to take their offer, decline it or just let it time out.

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Add  one more thing - you can "counter offer".  If the offer  is "reasonable", what ever that means  probably 70 to 80%  of the listed price depending on how long I  have had it, I will counteroffer.  The shopper has  indicated they are interested in the item - that is a good thing - don't shut the door.

Sometimes when I want to have a little fun and the shoppers offer is  ridiculously low, I just raise  the price on the listing a bit.  If they say "wassup" I say you  should have bought it  the lower price.

Your call.

[jesusrocks3339]

so do you have a minimum offer you would take? Did you fill in to decline less than amount?

If offers are coming thru and your max/min is all set up then it is a glitch in the system. I usually want to try and play let's make a deal so I don't set it up that way, also find it a little off putting when I get the auto decline

[*ladybug1*]

do you have a BEST OFFER added to your listing? if so, then you WILL get offers from people for wanting you to take lower amounts. I even SOMETIMES get them without a best offer added. you have the option to take it or leave it though.

[corvettestainless]

All of your listings have a Buy It Now price with 'Best Offer'. Human Nature, every buyer on the planet is going to offer you 'less' than what your BIN price is. Did you expect them to offer more? ...because that will never happen, not on the genre of products you sell. 

Not sure what calling ebay was supposed to accomplish, so it's not surprising that they did not know how to help you. 

[jesusrocks3339]

Op stated that they are getting offer for less than they "setup". By that they may mean less then the parameters they have established within their listing. You can click on to accept a certain amount or higher or auto decline a less than amount (something like that).

Hope that helps all that are not getting it.

[johnrj1226]

@terrmeri_0 

As  far as I am able to determine many of your listings have Best Offer Options and some do not.   You invited the best offers.

Here is what  happens when you add BO tto your   fixed  price  listings.  Read this eBay link

https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144&st=12&p...

Maybe  shoppers see  yoru  listings with a BO & assume you are open  to BOs on  the other ones.  The worse  that they can expect is you say no or maybe you might 'haggle" - either way at  least you know some one is interested in your stuff  - no harm no foul but  maybe you  can pick up a discount  sale =that is better than no sale at all.

[terrmeri_0]

Yes I have minimum offer and yes I have the auto decline checked and it still is letting them make lower offers on some of my items. Ebay has no clue why and I hate declining a offer if the people think that is what I have set it for. I keep telling them its a glitch in the system but not one cares. Just wanted to know if anyone else was having the same problem.

[smileytown18]

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@terrmeri_0 wrote:
Yes I have minimum offer and yes I have the auto decline checked and it still is letting them make lower offers on some of my items. Ebay has no clue why and I hate declining a offer if the people think that is what I have set it for. I keep telling them its a glitch in the system but not one cares. Just wanted to know if anyone else was having the same problem.

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Did they put any notes in the offer? Very often that is one way to get around the auto decline/accept threshold. As eBay won't do anything automatic if the buyer wrote something in the note.

Hope this helps

[fashunu4eeuh]

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@ckudika wrote:

Copy/paste their username and add it to your blocked buyers list 

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I would not recommend blocking a customer that has just expressed serious interest in my item. This potential buyer has committed no error. It is customary for shoppers to offer less than the asking price when responding to Best Offer. Since the seller has invited buyers to negotiate the price,  why do you feel the buyer should be blocked?

[greg5000]

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@terrmeri_0 wrote:

I have had three items since the weekend where people are making offers on my items for less then what I have setup.  I have called Ebay but no ones seems to know what it going on.  Just want to know if I'm the only one that is having this issue?

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I've seen many others post about the same issue with offers.  Seems to be trending and possibly a glitch.

[trustedbasset]

I think sellers get defensive when someone offers less and to get back at the buyer that does that,  they block. 

I think that’s silly because that buyer is interested and they could come back to buy it at full price or darn close. Had it happen multiple times.