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Issue with new "send an offer" feature...

So I'm gone for six weeks from eBay selling platform... as we all know, things change, and I don't always have enough free time to read every publication about features and changes.

 

Last night I go ahead and send out some offers, and I did not notice (at first) the little checked box that "allows buyer to send a counter offer".

 

I told my business partner today when I send my "best offer" to the customer, that's it. That's my best price. I'm not interested in a debate back and forth where I offer a better price and the buyer decides the price isn't good enough and can they get an even better price.

 

I am selling in a niche market that includes a lot of deal making and haggling to get sales (coins and stamps), but I don't like this idea of the default being that buyers can make counter offers until they accept of decline (or I guess until I do that too).

 

In good news, I only had two counter offers from all the offers I sent (which were most of the 62, until I noticed this). One counter offer I couldn't accept because it was less than my cost, the other I did accept because I have 20 in stock and it certainly won't kill me to let one go at a good price.

 

C.

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Issue with new "send an offer" feature...

eBay seems to be working very hard to complicate everything.

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Issue with new "send an offer" feature...

LOL It's how they roll
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Issue with new "send an offer" feature...

@sin-n-dex 

 

I missed it in the Newsletter, too. The first time I shot offers at a handful of perspective buyers, I was surprised by the two counter-offers. I, too, accepted one but told the other that the offer I sent WAS my low price... for much the same reasons as you.

 

Hey, no complaints. Glad to know the rules now, though!

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Issue with new "send an offer" feature...


@mtgraves7984 wrote:

@sin-n-dex 

 

I missed it in the Newsletter, too. The first time I shot offers at a handful of perspective buyers, I was surprised by the two counter-offers. I, too, accepted one but told the other that the offer I sent WAS my low price... for much the same reasons as you.

 

Hey, no complaints. Glad to know the rules now, though!


For the guy who's counter offer I couldn't accept, I sent it back with another $1 off (so he wouldn't think I'm a fool for allowing him to counter if I don't allow him to make an offer too), and I just said in my message that was my best price.

 

The item that sold cheaply with the other counter offer was a set of coins from a proof set (where the silvers had been removed, because the packaging was damaged), so letting that go for $3 instead of $6 is still $3 less fees in net profit. On sets I always assign the cost of the item to the silver in it, and the non-silver stuff is now a bonus for my store because people buy it. Otherwise those coins hit the junk bins.

 

C.

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Issue with new "send an offer" feature...

 
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