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Issue with business policies

I have an item listed that has close to 1000 views and about 30 watchers in a relatively short period of time, but no sales.  I decide to check to see if there is a problem with my settings for payments in my listings, since I was put in managed payments in March.  My settings in the mobile app (where I create all of my listings) indicate payments are managed by EBay, and my business policies and listings provide for EBay payments rather than PayPal.  HOWEVER, when I looked at my listings in a browser, ALL of my listings provided for payments through PayPal (and I wondered why sales were so bad....) Anyway, I did a bulk edit and changed my listings to EBay managed payments rather than PayPal yesterday, but I want to double check to assure everything is correct, and I can’t get into my business policies to review my settings - I get an error that there is a problem with business policies.  Anyone else having these issues?  That error message includes a link to opt out of business policies, but says that bulk edit will not be available if I opt out.  
I also wonder because I have had a few recent sales, how anyone was able to purchase from me if I am in managed payments and my listings show that I only accept payments through PayPal?

But, my main concern is to be able to check/edit my business policies so I know that there will be no issues if someone wants to buy from me!

Message 1 of 4
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3 REPLIES 3

Issue with business policies

I just tried, I could buy from you. Gives option by default, I suppose, in your listing to use Ebay MC but i can open menu to choose Paypal, Paypal credit or Gpay (whatever that is - unknown to me).

"Normally" my default payment option goes straight to Paypal.

VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV
If you consider it a sport to gather your food by drilling through 18
inches of ice and sitting there all day hoping that the food will swim by,
you might live in Michigan. Jeff Foxworthy.
Message 2 of 4
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Issue with business policies

You show all available options for payment - Paypal, Google Pay, Visa, MC, Amex and Discover.  If you were NOT in managed payments, Google Pay would NOT be available.  It looks like it's supposed to look if you are in managed payments.

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Sellers that are not in managed payments, who still use Paypal, still show all the above payment methods except Google Pay.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 3 of 4
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Issue with business policies

Hi, when i look at your listings, all the payment methods are listed: PayPal, G Pay, Discover, Visa, Mastercard, and Am Ex.

Message 4 of 4
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