Selling

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Resolved! Restricted account - tobacco policy

eBay mistakenly removed 7 of my listings yesterday for unopened, highly collectible and vintage packages of tobacco, packaged in 1954. They have restricted my account for 3 days citing a violation of their tobacco policy. The eBay tobacco policy stat...

Sellers fee waived for fully refunded items???

I was selling two items, but because of a postal error they were returned back to me after a few days. I contacted the buyers and let them know I was canceling the sale because I didn't want to pay for shipping a second round of shipping. I fully ref...

Seller fees for canceled transactions with fraudulent buyers

Earlier this spring, I had two listings that were claimed by "Buy It Now". Turns out, each of the buyers was a fraud (offering more than the ask, but not actually paying, ask that the item get shipped anyway, etc...). I notified eBay right away that ...

Non payers showing 100% feed back what's with that?

If I screw up as a seller eBay is ready to pounce on me

Acct Hacked, can i speak to someone.

Acct hacked and can't get a hold of anyone. A phone number would be great!

don't know much about magazines

I talked in another thread about how to ship single issues of magazines. These are magazines just pulled from a bookstore, many of them special issues. Not Time or Newsweek either, more decorating, collectibles, alternative health, etc. In your opini...

Resolved! Winning Bidder Unsure If Item Will Work for Him But Hasn't Asked to Cancel

This situation seems pretty cut and dry to me, but I want to make sure I handle it properly. Bidder wins auction and pays immediately. I create/pay for a shipping label and message bidder to say I will ship the next morning. A couple hours later, bid...

Homeowners Insurance Policies and Selling on eBay

So I work in the insurance industry, and wanted to share some knowledge (your mileage may vary based on your insurance company and jurisdiction). Insurance considers eBay to be a commercial activity. (Any business related activity to occurs in your h...

Cancel transaction won't work because it says i need to refund the buyer - but the buyer cancelled.

The Buyer cancelled the transaction and I received the following note from PayPal - "XXX has canceled the unclaimed payment of $XXX USD made with PayPal on May 9, 2020." However, in my EBAY selling history - it is listed the item as still being sold....

Fraudelent Buyer Beware

This guy gave a false name. Requested I send him items along w a $500 gift card, ship to different address and he would send funds after shipping receipt sent to Pay Pal.He sent a fake Pay Pal email saying ok to ship item, funds held until shipping r...

Store Level Advice

I'd like advice from those of you who have been here awhile and/or who do the whole math spreadsheet thing. I've just started working again on eBay after being gone several years. I sell low dollar items ($2-$4) and will eventually have at least 10,0...

Handling Time

I am selling a few trading cards that have a longer handling time (4-7 weeks) due to the card not being shipped by the manufacturer at the moment. I see that all sellers have the ability to reflect this on their listings but for some reason I cannot....

First class $2.29

I bought a bottle of lotion. The shipping rate was $2.29 First Class. According to Endicia even a 1-oz package costs more than that. Was the seller eating part of the shipping to be competitive?

Views disappeared

My views just disappeared on the items I'm selling. How do I get them back?

Sellers who don't have product on-hand.

I wish ebay could monitor sellers (especially foreign sellers) who don't have items on hand until they post & sell one. It's always been a process but has become the normal practice for a lot of non-domestic sellers lately. It can add 3+ weeks to the...