12-10-2018 07:38 AM - edited 12-10-2018 07:39 AM
I sold a $700 item on eBay with buy it now @ 2:09pm, payment received by PayPal 2:10pm, 2:11pm a request to cancel transaction from the buyer, they just joined eBay 0 feedback and no communication from buyer why they want to cancel. I 've sent messages, no response, no phone number listed to call. If I agree to cancel and refund, has the person already got refund from eBay? and then the $700 is taken from my PayPal account 2x? if I ship and person has got refund, I lose my item and $700. Just seems very suspicious.
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12-10-2018 07:43 AM
12-10-2018 07:41 AM
Issue the refund.
12-10-2018 07:43 AM
12-10-2018 07:50 AM
Yep, cancel and relist. The reason the buyer gives (or no reason) doesn't matter. You never want to ship an item to someone who indicates they don't want it.
12-10-2018 07:52 AM
Thank you