Is this a fake email? Cannot pay

[urest.jessi]

“Hello! I apologize for this message and the inconvenience it may cause you. A few days ago, I won an auction you had in your page, for 1 Movado watch. The thing is, something came up and the money I was going to use to pay for those I needed for my car. Is there any way you could cancel my orders and re-auction your watch? Again, apologies for this quite awkward situation.” Thanks!

[soh.maryl]

What makes you think it is a fake email? 

Why not just cancel, citing buyer requested as your reason? 

[tobaccocardyahoo]

Why does it matter. It could be true, it could be buyer's regret.

They will not be paying.

They will be getting a non-pay strike unless you decide to take a cancellation strike.

[soh.maryl]

Pretty sure there is no "cancellation strike" if the cancellation fits the reason "buyer requested', which is what this appears to be.  

[nobody*s_perfect]

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@tobaccocardyahoo wrote:

Why does it matter. It could be true, it could be buyer's regret. ... They will be getting a non-pay strike unless you decide to take a cancellation strike.

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The seller does not get a defect point if  they cancel based on "Buyer requested." And they can do it right now, rather than waiting 4 days before relisting their item.

[nobody*s_perfect · Accepted solution]

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@urest.jessi wrote:

“... Is there any way you could cancel my orders and re-auction your watch? Again, apologies for this quite awkward situation.” Thanks!

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I would go ahead and cancel based on "Buyer requested."  BUT first, double-check to make sure that the message actually came from your buyer, and not from some mischief-maker.

[urest.jessi]

Thanks y’all I’m super new here and I don’t know all the policies etc. I’ll cancel it.

[soh.maryl]

Be sure to use the correct reason as explained here.