05-26-2017 08:55 AM - last edited on 05-26-2017 02:16 PM by kh-ornesh
I have the above listing.
Buyer wants to pay $122.04 plus to ship 20 bags of cable ties $78.76
Just seems fishy to me. Buyer selected the most expensive overnight shipping.
Any thoughts before I ship this?
$39.38 USD
2
$78.76 USD
Shipping and handling
$122.04 USD
Insurance - optional
Total
$200.80 USD
Payment
$200.80 USD
Payment sent to tomc@netportusa.com
Free shipping United States Expedited Shipping (USPS Priority Mail®) Estimated between Wed. May. 31 and Sat. Jun. 3
US $90.47
United States
One-day Shipping (UPS Next Day Air Saver®) Estimated by Wed. May. 31
US $96.81
United States
One-day Shipping (UPS Next Day Air®) Estimated by Wed. May. 31
US $60.42
United States
Expedited Shipping (USPS Priority Mail Express®) Estimated between Wed. May. 31 and Thu. Jun. 1
05-26-2017 08:57 AM
05-26-2017 09:05 AM
A scam? No not on ebay. No scammers here. LOL
05-26-2017 09:10 AM
05-26-2017 10:36 AM
I am about to punt this one to the Cancelled Order basket and issue a refund.
A buyer paying $122.04 for shipping 20 bags of cable ties just smells terrible to me, like I am just asking for trouble by completing the order and shipping it.
Especially since it is not a Voice and Data Cabling Company ordering the cable ties for a job they might have going this weekend.
The Buyer could have had the order shipped for free via USPS Priority Mail.
I am churning this one over and over......... Any thoughts from the gallery?
05-26-2017 10:42 AM
05-26-2017 10:43 AM
@calntom You know, try checking the address on a map program ... the only thing I can think of is it is a contractor with a big job and in need of those items quick ... but the fact that they did not message you to explain the situation and urgency is just odd. Have you messaged them asking about it or suggesting you can ship for way less?
Does the Buyer have a lot of Feedback? On the Buyer's Feedback history have you checked to see if they buy other things like this from other sellers?
05-26-2017 02:13 PM
Thanks for the responses. I had checked the map and saw residential. Feedback was good, imo.
Mr_Lincoln, I took your advice and dug some more. I contacted the customer and verified the need for overnight delivery and sent the package USPS Express for $56.18 rather than the $122.04 UPS shipment that the customer selected and I am refunding the customer $65.86 in shipping savings. Customer needed the package by Tuesday and it looks like a lock to be there tomorrow.
I will follow up on how this all shakes out at some point. Any other comments are appreciated.....
05-26-2017 04:38 PM
That's good customer service!
Faster and cheaper shipping and the seller's mind put at rest.
05-26-2017 05:27 PM
If it had been expensive electronics like an iPad...
I'd say they may have bought with a stolen/unauthorized credit card
and it would be delivered to them before anyone noticed.
Lynn
05-27-2017 10:50 AM
Your suggestion worked excellently Mr_Lincoln.
As stated above "I contacted the customer and verified the need for overnight delivery and sent the package USPS Express for $56.18 rather than the $122.04 UPS shipment that the customer selected and I am refunding the customer $65.86 in shipping savings. "
The purchase was delivered this morning.
Feedback from customer: A+A+seller!.. BEST experience ever!. 👍👍👍
Thanks again to all who responded.
Regards, calntom