Is there an issue with payouts or is it just me?

[ten_o_nine]

I didn't see any posts about it, I have funds available for withdraw but can't withdraw to bank.

[ckimodog]

@ten_o_nine 

Good morning

My pay outs were kind of squirrely too.  I never was given the option for express payout, what ever they call it.  It just magically appeared in my bank account 2 days after the sale.  I'm on weekly payouts...so go figure.  It also happened a few weeks ago.  I did the EP where you pay a fee and it never showed up until that evening.  Usually it takes a few minutes.  

Devon@eBay

Could you please update us if there problems with payouts?  Thanks in advance.

All these glitches at this time of year....geez.  🙄

[valueaddedresource · Accepted solution]

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@ten_o_nine wrote:

I didn't see any posts about it, I have funds available for withdraw but can't withdraw to bank.

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@ten_o_nine  not sure if this is the issue you are are having but it looks like eBay made a change to the request payout screen. Previously, it automatically filled in the amount with the total available (you could change it if you didn't want to withdraw the full amount) but now it is defaulting to $0 so it is greyed out until you type in the amount.

See screenshots here:

https://community.ebay.com/t5/Payments/Payouts-Down/m-p/34147337#M179181 

[12345jamesstamps]

I withdraw last night with no problem..."Express Payouts" is what I have.

I use my iPhone eBay App. to withdraw funds....quicker than my computer App.

My iPhone eBay App hasn't changed for Express Payouts.

[ten_o_nine]

Thank you, they must have done overnight for me, I didn't have to do this yesterday. It's actually a good thing since sometimes you want to leave some in the account, I didn't get any communications from eBay.

[valueaddedresource]

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@ten_o_nine wrote:

Thank you, they must have done overnight for me, I didn't have to do this yesterday. It's actually a good thing since sometimes you want to leave some in the account, I didn't get any communications from eBay.

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You're welcome! Previously I believe you could edit the number if you wanted to leave some in the account, it just defaulted to the full amount and I suspect most sellers just hit the big blue button without really thinking about it.

By changing the default to zero and forcing the seller to enter an amount, it may cause some to leave a balance to cover fees or shipping labels, or even to use Spendable Funds for shopping, but it may also just be annoying to many sellers that there is now an extra step required.

Either way, communication from eBay would have been nice - if not an email or public announcement, at least a big red banner on the payout screen drawing attention to it would have gone a long way toward avoiding confusion.