Is there a way to avoid the 4-day non-payment rule?

[member_90119]

I have a buyer who purchased multiple items for me that ended 8/13/23. The buyer has asked for a couple more days to make payment. I am OK with that, but I am afraid the auctions will automatically be cancelled after 4 days of non-payment.  I'm good with waiting a couple more days for payment.  Is there a way to avoid the acutions automatically getting cancelled?  

[kensgiftshop]

If you're OK with it, just make sure your account isn't set up to automatically cancel the orders after 4 days.

[pennysdream]

Go to your accounts page. On there is a section for payments. 

You can either extend all your payment due dates, or you can do it just for that buyer.  

Also, you can re-send the invoice, which should change the due date to the day the invoice is sent. 

Sometimes that does not work for single items.  

Hope that helps

[dbfolks166mt]

     As others mentioned in your account settings under selling preferences there is a section for Preferences for items awaiting payment. Click on edit and you will get the following. Simply adjust the settings and turn off the automatic cancel unpaid items. 

[nobody*s_perfect]

As Penny suggested, if you send the buyer an invoice that re-starts the 4 days. Since he purchased multiple items, the official invoice policy of re-setting the timeline applies.

I'd be afraid that if your site preferences are already set up to cancel automatically after 4 days, then revising now might not affect a listing that's already Sold.