cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
36 REPLIES 36

Re: Is eBay in for a Google shock?


@chapeau-noir wrote:

I understand.  I just dispute the illusion that somehow we have direct control over our money in using payment processors.  Payment processors are in the business to make money, and they make money off our money.  Just never forget that and it's all good. 



@chapeau-noir wrote:

I understand.  I just dispute the illusion that somehow we have direct control over our money in using payment processors.  Payment processors are in the business to make money, and they make money off our money.  Just never forget that and it's all good. 


In reality, we don’t even have control of our lives so why would we expect it with a payment processor. Paypal is the best and only option for that even if you take credit cards direct. Name one other processor better and I will switch.

Message 31 of 37
latest reply

Re: Is eBay in for a Google shock?

I have heard good things about Square. They refund processing fees on refunds within a 30-day window. Also usually the place you bank at will fight to get your business and get your payment processing at the lowest fee they can manage.
Message 32 of 37
latest reply

Re: Is eBay in for a Google shock?

I don't dispute that Paypal is a good payment processor, I just dispute the illusion that using it and not another payment processor somehow gives us hands-on control over our money.  They're all payment processors and all carry a measure of risk.

 

Square is a good processor.  I see that in use in small business POS far more than Paypal.


Hell is empty. And all the devils are here.
Message 33 of 37
latest reply

Re: Is eBay in for a Google shock?

I agree with you 110% about Pay-Pal. Every statement you made I agree with and would also like to add that I don't ever see charge backs anymore or Unauthorized Payment Claims on Pay-Pal anymore. They handle ALL of them behind the scenes without my knowledge and on the rare occasions that they happen I only know AFTER THE FACT as they let me know by EMAIL and tell me they took care of it.

  And the in my opinion their quality of Customer Service when I have had issues has been EXEMPLARY and Totally PROFESSIONAL. In one instance a Woman was making numerous purchases from me paying for them and receiving the merchandise and then filing Unauthorized claims-- Come to find out with the help of a Pay-Pal Customer Service rep in Security it was actually her husband who would file the claims after the fact and they even went as far as telling me their account had been flagged for this and it was a pattern. They told me all of this on the phone.

  I could give a few other examples of stellar customer service with Pay-Pal but the examples would be to long to explain. They get 5 stars from me period. And I am very sad to see the change over to Managed Payments and losing them as my Payment Processor.

Message 34 of 37
latest reply

Re: Is eBay in for a Google shock?


@gwzcomps wrote:
You mean I can sell somewhere with a functional search engine? 🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔

lol, ebay loves your low blows 😉 

I didn't read the entire article...because I'm lazy right now, I saved it (and google marketplace) need to read the whole thing then do some my own investigations. However, free listing (paid to promote...but can't be worse then ebay for that)... on worlds largest search platform could result to a good thing. I know squat about google marketplace... sure it's popular and growing through. I could list on both as I usually have quantity of everything I list just keep quantity at 1 for everything until it sells. My questions to look into would be there shipping experience... is it through google marketplace like ebay has set up or someone buys and you purchase postage through paypal (and pay bit more for rates)...do they hold your money for x amount of time etc... like said, have to investigate some. But I believe Google recognizes where they can grow and profit in the marketplace world compared to other marketplaces and at same time attract small business and online resellers. Ebay lost that ability and reversed it, they know how to make everyone leave it seems.  

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.
Message 35 of 37
latest reply

Re: Is eBay in for a Google shock?

What I do like about PayPal's Refund Policy is the buyer pays for return shipping. Sometimes returns are inevitable which is fine with me and it's nice to know the buyer has to pay for return shipping. It will also make the buyer think twice about returning an item if they know they will be paying out of pocket for shipping.

Message 36 of 37
latest reply

Re: Is eBay in for a Google shock?

I think as much as many of us like PayPal as our payment processor, we must also pay heed to PayPal's upcoming changes to the user agreement that include the following:

 

"Amendments to the PayPal Account User Agreement

  • We are expanding our Seller Protection Program to include digital goods and clarifying the terms and conditions with respect to the coverage of intangible goods.
  • We are clarifying that our Seller Protection Program does not cover Unauthorized Transactions initiated in an environment not hosted by PayPal.
  • For “Significantly Not as Described” claims under our Seller Protection Program, we are clarifying that the item may not be returned to sellers, or sellers may be required to accept the returned item and pay for the return shipping costs.
  • We are providing the terms and conditions under which we will automatically enroll eligible charities with PayPal Giving Fund (which relationship will be governed by the Charity User Agreement), with the option to opt-out at any time.
  • We are excluding items intended for resale, including single-item transactions or transactions that include multiple items, from reimbursement eligibility under our Purchase Protection Program.
  • We are requiring that buyers resolve their issues directly with sellers prior to filing a claim with us in order to be eligible for reimbursement under our Purchase Protection Program."
Message 37 of 37
latest reply