***** Is 5% the guideline for seller performance for above/under standard ??? *****

[28g1008]

is 5% the guideline for seller performance for above/under standard ??? 

[mtgraves7984]

Which metric are you referring to? None of my percentages are anywhere near that high, but I'm Top Rated.

Please expand...

[buyselljack2016]

@28g1008 

exceeding the 5% takes you from TRS to above standard.

[28g1008]

seller performance dashboard...

[28g1008]

and will it bring from below standard to above standard ?? I am below standard now 

[mam98031]

As long as you are ranked Below Standard on the seller dashboard you are subject to the 5% penalty fee on top of the regular fees.

Your eval that happened on July 20th, did the result of that still show you to be below standard on your dashboard?  If so, you still have the penalty fee for at least another month.  But if your eval on the 20th showed  you are Standard or above, then on August 1st your penalty fee will stop.

All this info should be on your Seller Dashboard.

[28g1008]

now we are set at zero of the selling limit... ie cannot sell now...my only over 5% line is the case solved without seller resolution ..... I checked the timeline for counting is the past 12 months I just can hope as times goes by can let doen the fault %%%

thanks for your reply and helpful reply

[gwzcomps]

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@mam98031 wrote:

As long as you are ranked Below Standard on the seller dashboard you are subject to the 5% penalty fee on top of the regular fees.

Your eval that happened on July 20th, did the result of that still show you to be below standard on your dashboard?  If so, you still have the penalty fee for at least another month.  But if your eval on the 20th showed  you are Standard or above, then on August 1st your penalty fee will stop.

All this info should be on your Seller Dashboard.

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I thought the 5% penalty fee only applied to SNAD service metrics?

[mam98031]

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@28g1008 wrote:

now we are set at zero of the selling limit... ie cannot sell now...my only over 5% line is the case solved without seller resolution ..... I checked the timeline for counting is the past 12 months I just can hope as times goes by can let doen the fault %%%

thanks for your reply and helpful reply

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I don't understand your post.  If Ebay isn't allowing you to sell, you have some other issues not described here by you.

[mam98031]

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@gwzcomps wrote:

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@mam98031 wrote:

As long as you are ranked Below Standard on the seller dashboard you are subject to the 5% penalty fee on top of the regular fees.

Your eval that happened on July 20th, did the result of that still show you to be below standard on your dashboard?  If so, you still have the penalty fee for at least another month.  But if your eval on the 20th showed  you are Standard or above, then on August 1st your penalty fee will stop.

All this info should be on your Seller Dashboard.

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I thought the 5% penalty fee only applied to SNAD service metrics?

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No, it existed on the Seller Dashboard before the Service Metrics was even born.

@gwzcomps 

[gwzcomps]

Hmm I was blissfully unaware lol.  I just figured the seller dashboard had more to do with TRS than penalty fees.  Luckily that one is more manageable. 

I wonder if they stack the seller dashboard and service metrics penalties?

[mam98031]

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@gwzcomps wrote:

Hmm I was blissfully unaware lol.  I just figured the seller dashboard had more to do with TRS than penalty fees.  Luckily that one is more manageable. 

I wonder if they stack the seller dashboard and service metrics penalties?

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The Seller Dashboard has to do with the health of your selling account.  It has never been just about TRS.  

NO they do not charge 10% if you hit both.  And don't give them any ideas!!!  😚

[gwzcomps]

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@mam98031 wrote:

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@gwzcomps wrote:

Hmm I was blissfully unaware lol.  I just figured the seller dashboard had more to do with TRS than penalty fees.  Luckily that one is more manageable. 

I wonder if they stack the seller dashboard and service metrics penalties?

---

The Seller Dashboard has to do with the health of your selling account.  It has never been just about TRS.  

NO they do not charge 10% if you hit both.  And don't give them any ideas!!!  😚

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@ ceo @ shareholders 🙈🙉🙊