Is 3 days long enough to wait for non-payment?

[2lzy2work]

I'm so tired of people bidding, winning and not paying. I also don't want to wait the require 4 or 5 days that Ebay sets on it's auto non[-payment "feature". I think 3 days is long enough for no communication and no money. I will start putting that requirement in the body of my posts and within 3 days...shut er down.

Is that reasonable?

Thanks!

[frodobagginskennedy]

I wait 48 hours then open the UPI process.  If they communicate and ask for extra time I am good with that.  If they are not considerate enough to communicate then they have earned the UPI strike.

[bigdeals.etc]

It's fine with me, but I haven't done auctions in years. Just know that you can put whatever terms you want in your listing... but it won't ever trump ebay policy. In other words, you can say 3 days and advertise it as a deterrent but you can't really enforce it if the ebay minimum is 4 days (I don't actually know what the minimum is these days).

[nobody*s_perfect]

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@2lzy2work wrote: ...  don't want to wait the require 4 or 5 days that Ebay sets on it's auto non[-payment "feature"....

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The unpaid item assistant time frame can be customized to open an unpaid item claim any time from 48 hours after the transaction up to 30 days.  If 4 or 5 days is too long, just revise it.  

After an unpaid item claim is opened, the buyer has 4 more days to pay before you can close the case.  Putting other terms in your listing (such as after 3 days "shut er down," whatever that means) are unenforceable.  If you aren't willing to live with the 6-day minimum time frame for the unpaid item claim process, the only alternative is to list in fixed price format and check of "Immediate payment required."

[femmefan1946]

As a non-US seller I have to wait 96 hours to open a Dispute.

I usually send a polite Message on Day Three asking if they need help with Paypal. Just to remind them without any accusations.

Most pay and apologize for the delay -- well, Canadians so anyway.

If the message is ignored, I open the Dispute and close it as soon as possible. And put the time wasting deadbeat on my Blocked Bidder List.

But the best way to avoid dead beats is to ignore the dying Auction format in favour of the Fixed Price format preferred by over 85% of both seller and buyers. (Even auctions usually have a Buy It Now option and auctioneers are reporting more sales at the higher BIN price than completed auctions with a lower closing.)

With Fixed Price you can also add Immediate Payment Required if you are in a category that runs to thrill bidders and space cadets.

[2lzy2work]

problem is the unpaid item assistant limits you to no less than 4 days. But thanks. I'm slowly moving the fixed price on all my postings.

[2lzy2work]

It's 4 days and drives me nuts!! Thanks!!

[2lzy2work]

Can anyone even see a UPI strike? I have yet to see that as a deterrent. Thanks

[fashunu4eeuh]

Hi, i allow buyers a week to render payment of auctions and rarely have non-payers. But many prefer 48 hours and then they are free to open an Unpaid Item Dispute.

But you can set your payment terms for 3 days if you choose. That is a reasonable amount of time in my estimation and doesnt violate any policy. However, once the UID is opened, the buyer has a full 4 days to remit. That is policy.

To help limit non-payers, i have my Buyer Requirements set to the strictest levels. If you haven't set them up to block serial violators, below is a link with instructions.

https://www.ebay.com/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=...

[femmefan1946]

No.

EBay considers buyer Strikes and seller Defects are private information.

However, sellers can set their Buyer Requirements/Seller Preferences to automatically Block bidders with two or more Strikes within a 12 month period.

And we can see the number of Blocks on a given listings somewhere. Not sure where, because I only did it once a few years ago when a buyer complained.  I did not remove his Block!

EBay will close a buyer's account if there are "too many" Strikes on it, but they do not say what "too many" means.  Three? Ten?  The automatic Block is more effective.

[femmefan1946]

@2lzy2work 

The other half of that is feedback.

Sellers can't leave negative feedback, only positive or none.

But the only ones who read feedback are some future buyers, who may hit the back button when they see angry scandalous remarks left about another buyer.

With over 85% of listings at Fixed Price, most sellers can't see buyer feedback until the item is purchased. Same goes for BIN on Auctions, and snipe bids on Auctions.

Sellers who leave negative feedback are hurting themselves and eBay is protecting them against their worst actions.

[nobody*s_perfect]

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@2lzy2work wrote:
problem is the unpaid item assistant limits you to no less than 4 days. But thanks.....

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For sellers in the US and the UK, the assistant can be set to open a case in 2 days.  Most other countries including Canada it's still 4 days.