10-27-2021 01:20 PM
Why is it I can sell an item to someone in Germany and all I pay for postage as the seller is what I include in the listing which gets the item to the Kentucky distribution center. Just regular US First Class postage to Kentucky.
The buyer pays whatever eBay charges them to send the item from Kentucky to Germany.
Then someone in Peru buys an item of mine and all of a sudden it costs me $12.00 to print a label and ship a 4 oz. item in a bubble mailer envelope to Kentucky?
I'm paying the entire postage cost for the item going to Peru and only charged my standard $5.00 shipping which usually covers most single items I sell. Barely but it usually covers it.
So I get stuck with an extra $7.00 in shipping charges.
If this is how it's going to be then I will have to restrict my sales to US only buyers and not sell internationally.
10-27-2021 01:38 PM
Why are you paying any shipping? Your buyers should be paying that?
Are these items the same weight and dimensions?
Is it the same shipping service- USPS Retail Ground or First Class?
10-27-2021 01:41 PM
The first one sounds like it's using GSP. Is the other one using ESID?
10-27-2021 01:48 PM - edited 10-27-2021 01:51 PM
I looked at the last item that you sold (10-26).
It was set up to ship to Germany using the Global Shipping Program.
However, it did not ship to Peru.
Therefore, if a buyer wanted it shipped to Peru, you would have needed to:
- Calculate the cost to ship directly to the buyer.
- Send the buyer an eBay invoice.
- Purchase an international sghipping label once the buyer had paid.
If you only invoiced the buyer $5, you made an error.
10-27-2021 01:52 PM
@spectre147 wrote:
Then someone in Peru buys an item of mine and all of a sudden it costs me $12.00 to print a label and ship a 4 oz. item in a bubble mailer envelope to Kentucky?
I don't use the GSP, but does Peru go through the GSP or does it ship direct?
10-27-2021 02:14 PM
The last item I sold, yesterday, 26 October, was from someone in Peru. I listed the item just as I have listed everything else I have ever listed. I had a buyer in Germany twice I think it was a few months ago. The only postage I had to pay to print the label to Kentucky was between $3 and $5. That's it. Standard USPS First Class mail charges. All I pay is to ship the item to Kentucky. Whatever it cost to send the item on to Germany from Kentucky was between eBay and the buyer. I have no idea how much it cost him but he was satisfied with the sale and shipping.
Today, printing a label for yesterday's sale to a Peru individual, the cheapest option to ship the item was $12.00. I only charged him $5.00 because I was expecting things to work the same on eBay. The label address is to Kentucky... Same as Germany sale. Yet I have to pay $12.00 to ship a 4oz item to Kentucky. At the bottom of the label is an additional bar code that says International Delivery. I don't remember it is was the same on the Germany sales.
It's ridiculous. Everything on eBay has SO MANY different confusing rules. It makes a person want to just give up on selling because eBay makes things so complicated. I stop selling, eBay stops making money off me. You'd think things would be made easy and simple for sellers so eBay can get it's cut.
I don't know what you are looking at but when I look at this order's details it reads: Order Number 12-07786-65933
eBay International Standard Delivery....
Moquegua, Moquegua 18001
Peru
10-27-2021 02:20 PM
I pay shipping because that's what I have to do to print a shipping label.
My sports trading cards that I sell for example... They normally cost about $3.80 -ish to mail to a buyer. So I charge buyers $4.00 shipping to cover that cost.
Is there a better way to pay for and print shipping labels where I don't pay the postage ??
10-27-2021 02:24 PM
While Peru is a Global Shipping Program eligible country, that listing did not qualify for some reason.
Peru did not appear in the list of potential ship to countries for that listing.
If a buyer wanted that item shipped to Peru, they would not have been able to pay without an eBay invoice from you. Had you understood, you should have calculated how much it would have cost to ship, not simply billed for you usual $5.
10-27-2021 02:25 PM
I have no idea how Peru ships... I assumed eBay knows that and charges buyers accordingly to ship to them.
10-27-2021 02:27 PM
10-27-2021 02:42 PM
the package going to Peru is EISD. they also get sent to KY or fords NJ
that is the correct rate for 4 ounces by EISD.standard 1st class by USPS would have been about $14
I do not use the GSP but I have flat rate shipping set up for all my international sales
I am unsure why it defaulted to EISD but as others have said maybe Peru is off the charts for the GSP now
the EISD is a very good value............buyers pay the VAT after they get the item
with GSP they pay the VAT before shipping
I only will use the EISD if the country is not on the USPS EDELCON list, many countries have been dropped from that program like Switzerland and Italy
10-27-2021 02:48 PM
I guess that's what I get for relying on eBay to do it like they do in so many other instances.
What am I supposed to do if the country is listed BY EBAY as a qualifying country??
I send them their invoice relying on eBay's information to be correct and when it turns out to not be correct... the customer...me... gets hosed.
Thanks eBay!
10-27-2021 03:03 PM
Is there a better way to pay for and print shipping labels where I don't pay the postage ??
There are two shipping options for the seller.
Calculated Shipping gives the buyer the exact cost* of shipping to his address.
Flat Rate gives the buyer the amount the Seller will charge everybody for shipping.
In either case, the buyer pays the seller for shipping. The seller is not paying shipping, she is buying shipping with the money she is given by the buyer.
*the seller is providing her address, the weight and dimensions and chooses the service.
10-27-2021 03:12 PM
I'm reading your post to mean that if a Seller chooses GSP for international selling, and the GSP for some reason does not ship to a country, the purchase is automatically defaulted to EISD without the Seller being notified.
Can anyone show anything from eBay mentioning that as a policy?
The small saving with EISD is all very well, but giving the Seller no choice and no warning is unacceptable.
tyler@ebay ??
This doesn't affect my shipping, since neither program is available to Canadian sellers like me, but we are on the receiving end of shipments.
EISD has a terrible reputation, while GSP, once despised by Canadians for complex reasons stemming from a "generouss" duty-free allowance of $20 (~$15USD), is now considered reasonable value for money.
10-27-2021 03:25 PM
I do not really know that much about the GSP but it sure does appear that the GSP was not going to offer shipping that day to Peru.
the OP got blindsided by this am I am not sure why.it should have been processed by the GSP instead of being handed off to the EISD
the thing with EISD is that the tracking is hard to nail down but it does catch up after a few days
all of my EISD pakages I was abe to track within the order details by just clicking on the tracking