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International selling

Why is it I can sell an item to someone in Germany and all I pay for postage as the seller is what I include in the listing which gets the item to the Kentucky distribution center.  Just regular US First Class postage to Kentucky.

 

The buyer pays whatever eBay charges them to send the item from Kentucky to Germany.

 

Then someone in Peru buys an item of mine and all of a sudden it costs me $12.00 to print a label and ship a 4 oz. item in a bubble mailer envelope to Kentucky?  

 

I'm paying the entire postage cost for the item going to Peru and only charged my standard $5.00 shipping which usually covers most single items I sell.  Barely but it usually covers it.

 

So I get stuck with an extra $7.00 in shipping charges.

 

If this is how it's going to be then I will have to restrict my sales to US only buyers and not sell internationally.

Message 1 of 22
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21 REPLIES 21

International selling

@spectre147 


Why are you paying any shipping? Your buyers should be paying that?

 

Are these items the same weight and dimensions? 
Is it the same shipping service- USPS Retail Ground or First Class?

Message 2 of 22
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International selling

The first one sounds like it's using GSP. Is the other one using ESID?

Message 3 of 22
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International selling

I looked at the last item that you sold (10-26).

It was set up to ship to Germany using the Global Shipping Program.

 

However, it did not ship to Peru.

Therefore, if a buyer wanted it shipped to Peru, you would have needed to:

- Calculate the cost to ship directly to the buyer.

- Send the buyer an eBay invoice.

- Purchase an international sghipping label once the buyer had paid.

If you only invoiced the buyer $5, you made an error.

Message 4 of 22
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International selling


@spectre147 wrote:

 

Then someone in Peru buys an item of mine and all of a sudden it costs me $12.00 to print a label and ship a 4 oz. item in a bubble mailer envelope to Kentucky?  


 

I don't use the GSP, but does Peru go through the GSP or does it ship direct?

Have a great day.
Message 5 of 22
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International selling

The last item I sold, yesterday, 26 October, was from someone in Peru.  I listed the item just as I have listed everything else I have ever listed.  I had a buyer in Germany twice I think it was a few months ago.  The only postage I had to pay to print the label to Kentucky was between $3 and $5.  That's it.  Standard USPS First Class mail charges.  All I pay is to ship the item to Kentucky.  Whatever it cost to send the item on to Germany from Kentucky was between eBay and the buyer.  I have no idea how much it cost him but he was satisfied with the sale and shipping.

 

Today, printing a label for yesterday's sale to a Peru individual, the cheapest option to ship the item was $12.00.  I only charged him $5.00 because I was expecting things to work the same on eBay.  The label address is to Kentucky... Same as Germany sale.  Yet I have to pay $12.00 to ship a 4oz item to Kentucky.  At the bottom of the label is an additional bar code that says International Delivery.  I don't remember it is was the same on the Germany sales.

 

It's ridiculous.  Everything on eBay has SO MANY different confusing rules.  It makes a person want to just give up on selling because eBay makes things so complicated.  I stop selling, eBay stops making money off me.  You'd think things would be made easy and simple for sellers so eBay can get it's cut.

 

I don't know what you are looking at but when I look at this order's details it reads: Order Number 12-07786-65933 

 

eBay International Standard Delivery.... 

 

Moquegua, Moquegua 18001

Peru

Message 6 of 22
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International selling

I pay shipping because that's what I have to do to print a shipping label.

 

My sports trading cards that I sell for example... They normally cost about $3.80 -ish to mail to a buyer.  So I charge buyers $4.00 shipping to cover that cost.  

 

Is there a better way to pay for and print shipping labels where I don't pay the postage ??

Message 7 of 22
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International selling

@spectre147 

 

While Peru is a Global Shipping Program eligible country, that listing did not qualify for some reason.

Peru did not appear in the list of potential ship to countries for that listing.

If a buyer wanted that item shipped to Peru, they would not have been able to pay without an eBay invoice from you.  Had you understood, you should have calculated how much it would have cost to ship, not simply billed for you usual $5.

 

 

Message 8 of 22
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International selling

I have no idea how Peru ships... I assumed eBay knows that and charges buyers accordingly to ship to them.

Message 9 of 22
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International selling

from the listing:

 

Shipping and handling

 
Item location: Piedmont, South Dakota, United States
Shipping to: United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech Republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, Sweden, Korea, South, Indonesia, Taiwan, South Africa, Belgium, France, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, New Zealand, Singapore, Switzerland, Norway, Saudi Arabia, Ukraine, United Arab Emirates, Qatar, Kuwait, Bahrain, Croatia, Republic of, Malaysia, Antigua and Barbuda, Aruba, Belize, Dominica, Grenada, Saint Kitts-Nevis, Saint Lucia, Montserrat, Turks and Caicos Islands, Barbados, Bangladesh, Bermuda, Brunei Darussalam, Bolivia, Egypt, French Guiana, Guernsey, Gibraltar, Guadeloupe, Iceland, Jersey, Jordan, Cambodia, Cayman Islands, Liechtenstein, Sri Lanka, Luxembourg, Monaco, Macau, Martinique, Maldives, Nicaragua, Oman, Pakistan, Paraguay, Reunion, Uruguay
 
 

 

Message 10 of 22
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International selling

the package going to Peru is EISD. they  also get sent to KY or  fords NJ

that is the correct rate for 4 ounces by EISD.standard 1st class by USPS would have been about $14

 

I do not use the GSP but I have flat rate shipping set up for all my international sales

 

I am unsure why it defaulted to EISD but as others have  said maybe Peru is off the charts for the GSP now

 

the EISD is a very good value............buyers pay the VAT after they get the item

with GSP they pay the VAT before shipping

 

I only will use the EISD if the country is not on the USPS EDELCON list, many countries have been dropped from that program like Switzerland and Italy

@spectre147 

 


Germantown proud Germantown strong
up the whiskey hickon
moving right along
19144
Message 11 of 22
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International selling

I guess that's what I get for relying on eBay to do it like they do in so many other instances.

 

What am I supposed to do if the country is listed BY EBAY as a qualifying country??

 

I send them their invoice relying on eBay's information to be correct and when it turns out to not be correct... the customer...me... gets hosed.

 

Thanks eBay!

Message 12 of 22
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International selling

Is there a better way to pay for and print shipping labels where I don't pay the postage ??

 

There are two shipping options for the seller.

Calculated Shipping gives the buyer the exact cost* of shipping to his address.

Flat Rate gives the buyer the amount the Seller will charge everybody for shipping.

  • Free Shipping is a subset of Flat Rate selling, with the main difference that the Shipping is shown as $0.00.
  • In fact, however, the cost of shipping has been moved to the selling price.
  • Which is cheaper: A $10 item with $5 shipping or a $15 item with Free Shipping?

In either case, the buyer pays the seller for shipping. The seller is not paying shipping, she is buying shipping with the money she is given by the buyer.

 

 

 

 

 

 

 

*the seller is providing her address, the weight and dimensions and chooses the service.

Message 13 of 22
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International selling

@1tuna 

 

I'm reading your post to mean that if a Seller chooses GSP for international selling, and the GSP for some reason does not ship to a country, the purchase is automatically defaulted to EISD without the Seller being notified.

Can anyone show anything from eBay mentioning that as a policy?

 

The small saving with EISD is all very well, but giving the Seller no choice and no warning is unacceptable.

tyler@ebay  ??

 

This doesn't affect my shipping, since neither program is available to Canadian sellers like me, but we are on the receiving end of shipments.

EISD has a terrible reputation, while GSP, once despised by Canadians for complex reasons stemming from a "generouss" duty-free allowance  of $20 (~$15USD), is now considered reasonable value for money.

Message 14 of 22
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International selling

I do not really know that much about the GSP but it sure does appear that the GSP was not going to offer shipping that day to Peru.

 

the OP got blindsided by this am I am not sure why.it should have been processed by the GSP instead of being handed off to the EISD

 

the thing with EISD is that the tracking is hard to nail down but it does catch up after a few days

 

all of my EISD pakages I was abe to track within  the order details by just clicking on the tracking

@reallynicestamps 


Germantown proud Germantown strong
up the whiskey hickon
moving right along
19144
Message 15 of 22
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