Internal Error (SD009) message

[carlejeune]

cant upload photos to my new listing.  Has anyone else had problems

[galvez_chucke1]

THIS IS STILL NOT FIXED.  SAME ERROR MESSAGE.

[celinbuh_0]

Ich kann keine Fotos in meinen neuen Eintrag hochladen

[goosefish-uk]

Same thing here UK 20/9/19. As someone else said, kind of annoying on £1 listing weekend

[kelly9697]

This is ridiculous- I'm losing sales because I can't answer questions in My Messages! Much less upload photos to new listings. Ebay, we are YOUR clients. It would be nice if you offered something other than just, "sorry, guys.  We're working on it..."

[mpr11]

This issue appears to be related to the recent updates that Microsoft has forced on all Windows users. The issue occurs if you're uploading pictures through Microsoft Edge. I was able to get pictures uploaded using the older Microsoft Explorer.  

[henrycomicco]

I don’t use Microsoft on any of my devices, but mine is now somewhat working. I just have to upload one picture at a time. So that’s better than nothing for sure.

[henrycomicco]

But I would also think that if it were a browser or OS issue then wouldn’t the app work?

[henrycomicco]

Has anyone tried just uploading one picture at a time? I am finding my app is uploading better than my browser. I’m not sure why mine has started working again but no one else’s?

[bestdealinparts]

I've just completed my first listing for the day (after trying since morning), but had to upload the photos one by one (waiting until the 1st photo is 100% uploaded before uploading the 2nd), and it worked. Looks like they're fixing it. 

Also I've just printed a FedEx label, so it looks like that got fixed too, at least for me.

[happiest1657]

I can not print shipping labels for the past 48 hours, this is quite unsatisfactory. 

[dtexley3]

---

@happiest1657 wrote:

I can not print shipping labels for the past 48 hours, this is quite unsatisfactory. 

---

Open a free account on PirateShip.com and link your eBay account.  You can import the listings that need labels and print.  You don't get the 3% discount if you are TRS, but at least you got your labels out.  It will push the tracking numbers back to eBay.

Small heavy boxes that qualify for cubic rates will be cheaper than eBay, as well as certain international rates being significantly cheaper.

[cornersbumped]

Glad somebody noticed!

[couturecraftygirl]

Same here....this is so frustrating. It has been 12 hours for me. Hope it gets fixed ASAP.

[moldy5]

Thank God I don't have this problem today. My issue is having any sales at all. No point in listing when your 300+ items are just sitting there.

[dnd1dnd2]

How much longer before this is fixed! Been going on since at least Sept!