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Impossible requirement for lifting restriction

I've been battling eBay for a 2 months now over a restricted account.  They constantly move the target.  Here is the latest requirement (see attached image)

They are requiring proof of purchase documents for items sold.  The items I'm selling are mostly coins collected from years and years ago.  Any record of those purchases are long gone if there ever even was any.  What am I to do?

requirements.png

Message 1 of 33
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32 REPLIES 32

Impossible requirement for lifting restriction

Why did eBay send me an email saying my restrictions have been lifted and I no longer have any restrictions on my dashboard then when I go to list something it says I reached my limit send me an email saying I have no limit now please advise why they sent an email saying I am back to selling and then they tell me I reached my limit

Message 31 of 33
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Impossible requirement for lifting restriction


@rodhu-2034 wrote:

eBay sent me a message saying my restrictions have been lifted why is it that I can't sell if my restrictions have been lifted I can't talk to anybody because nobody will talk to me it's so aggravated and it makes it impossible to sell when you have several people telling you one thing and several people telling you something else I have the email saved where they sent it to me say in my restrictions have been lifted and they said happy selling but yet when I go to cell it says I reached my limit


Would you please give us the dates of each email you have received from Ebay and copy the the email into your post please.  Make sure you black out any personal information.  It will make it easier for us to try and help if we can.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 32 of 33
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Impossible requirement for lifting restriction

My OPINION based on the context and your posts.

 

The target is not moving.

 

The apparent increase in requirements is due to your sending too many messages about this restriction.

 

There are multiple form responses to this type of issue and you have gotten the broader response this time.

 

Two months is too short a time to see this restriction lifted.

 

Message 33 of 33
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